Ken R.
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Ken R.

VA, Writer and Customer Service Expert


Quezon CIty, Philippines


Ken is an experienced Writer, Virtual Assistant, Customer Service Support, Back Office Support and Data Entry expert. She can write about various topics and her articles are all original and well researched. She is proficient with the use of Zendesk, MS Office applications and other software. Ken has provided excellent customer support to oDesk freelancers and has numerous satisfied clients. She is results and goal oriented. She takes pride in providing quality output in every work she does. Ken managed a number of projects while working as an Executive Assistant. One involved creating a team that will put up the social ... moremedia accounts of the company, manage its website and provide online support to the clients and customers of the company. She has graduated with Bachelor's Degree in Communication Arts and is currently finishing her Masters of Development Communication. Here is one of the feedback left by my client: "Ken's quality of work is fantastic. Completed the assignment in a timely fashion and was in constant communication while providing updates. Highly recommend Ken's services. We will have additional jobs in the future." less

Ken R. has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Apr 2015 - Aug 2015

    Customer Support for Live Chat and E-mail LEVEL I - Swimwear Company
    Thank you and we wish you all the best, Ken! xx
    139 hours

  • Jun 2015 - Jul 2015

    Trust and Safety Agent

    No feedback given

    $15.00 earned
    Fixed Price

  • Oct 2014 - Jan 2015

    Product review articles

    No feedback given

    $66.66 earned
    Fixed Price

  • Jul 2014 - Aug 2014

    800 word documents based on the history of over 1,000 cities
    $186.60 earned
    Fixed Price

  • Jul 2014 - Aug 2014

    Writers for website content
    Thanks Ken for your quick response and result. Looking forward to working you again.
    $5.00 earned
    Fixed Price

  • Jul 2014

    Website Content
    Keep up the good work.
    $3.00 earned
    Fixed Price

  • View More (2)

Ken R. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Creative Writing Test - Non-fiction (U.S. Version) 4.40 Top 20% 27 mins
Call Center Skills Test 4.25 Top 20% 29 mins
Customer Service Test 4.50 Top 20% 17 mins
Social Media Marketing Test 4.25 Top 30% 11 mins
English To Tagalog (Filipino) Translation Skills Test 4.50 Above Average 30 mins
U.S. English Basic Skills Test 4.60 Top 10% 17 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 16 mins
Email Etiquette Certification 3.85 Above Average 14 mins
Office Skills Test 3.90 Top 30% 20 mins
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Work History

98% Job Success
4,921 hours worked
39 jobs


More than 30 hrs/week
24 hrs response time


Phone Number: Verified

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