Akmal H A.
Cerritos, CA
100%
Job Success
Top Rated Plus
Customer Service Specialist | Virtual Assistant
$15.00/hr
I AM NOT JUST A VIRTUAL HELP! I AM YOUR BUSINESS PARTNER.
I am your reliable shoulder for all things business.
My goal is to manage your time-consuming task so that you can focus on the next big thing! I can adjust to the requirement of any task and work perseveringly to complete it in a timely manner. My abilities incorporate yet are not restricted to: e-commerce customer services, data entry, technical support, administrative support, social media management, Appointment setting, lead generation, product uploading, and other related tasks. I have the experience and expertise you are searching for in your project.
To summarise here’s all that I can help you with:
Virtual Assistance
Data Entry
Customer Service
List Building
Technical Support
Project Management
Automated outreach/lead gen
Email list building
Content writing
Website optimization (offers and sales copy)
Paid ads - Facebook/Linkedin + remarketing campaigns.
Marketing automation and automated onboarding/workflows.
Automated Email Marketing
Social Media Management/community building
With my vast array of knowledge, I’m certain we can collaborate to help you scale your business.
We have been using the top notch cloud based technology for voice and data. These include LivePerson, ZenDesk, Olark, Zopim, LiveChatInc, Five9, Eyebeam, Vonage and many others.
Also, my team has expertise in Magento, Shopify, BigCommerce, and similar e-commerce platforms. Furthermore, I have been taking care of different online review forums, including, Yotpo, Reseller Ratings, Trust Pilot and BBB for my clients.
Feel free to Message me if I sound right for your project.
Work history
Appointment Setter | Cold Caller
Apr 18, 2023
-
Apr 13, 2024
No feedback given
Private earnings
Easy Task: Toddler Scooter Sharing Product Feeling (Amazon)
Mar 20, 2024
-
Apr 7, 2024
Private earnings
Multi tasking virtual sales and assistant
Mar 20, 2024
-
Apr 3, 2024
"He was awesome we will hire again. He was very knowledgeable on tech calls performed. He was willing to do any type of work and learn quickly if he didn’t…
Private earnings
Email warm up
Sep 18, 2023
-
Nov 1, 2023
No feedback given
Private earnings
Small easy help with product opinions
Oct 18, 2023
-
Nov 1, 2023
"The Best of The best ! Highly recommended! very quick and smart!"
Private earnings
product review
Aug 8, 2023
-
Aug 31, 2023
Private earnings
Respond to slackbot every hour checking if iOS app is available on AppStore
Aug 21, 2023
-
Aug 31, 2023
"Quality work, very communicative, and professional. Would recommend!"
Private earnings
Part Time Account Manager and Salesperson- 14 hrs/week, 7days/week
May 11, 2023
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May 15, 2023
"Great to work with."
Private earnings
Telephone dialers needed for one telephone dialing session
Apr 17, 2023
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Apr 21, 2023
"Akmal is a pleasure to work with. He was quick to respond to messages in Upwork. He followed instructions carefully and accurately. He was prompt for a Zoom meeting we…
Freelancer's response
"Thank you. It was pleasure working with you on this project. "Private earnings
Outreach job
Apr 8, 2023
-
Apr 19, 2023
Private earnings
Fast Growing Startup Customer Support - Zendesk Phone and Email Response
May 18, 2023
-
Present
Job in progress
Private earnings
Akmal H A. has more jobs. Create an account to review them
Skills
- Zendesk
- Phone Support
- Email Support
- Live Chat Software
- Email Communication
- Search Engine Optimization
- Amazon Webstore
- Technical Support
- Shopify
- Virtual Assistance
Project catalog
Get started working with Akmal H quickly with these predefined projects.
Get started working with Akmal H quickly with these predefined projects.
You will get payroll pay stubs payslip paystubs w2 w9 w8 tax forms
From $10
2 days delivery
You will get 24/7 customer support as a virtual assistant for eCommerce or shopify store
From $60
7 days delivery
You will get 24/7 Professional Live Chat Support For Your Business
From $5
1 day delivery
Testimonials
Endorsements from past clients
"I hired Akmal for live chat, call, and email support. I find Akmal and his team very professional when it comes to providing customer support service. They always consider your customers as their customers and ensure to provide the best customer experience. He believes in providing 100% customer satisfaction. "
Osama S.
| Manager Operations
Sep 2022