You will get 24/7 Professional Live Chat Support For Your Business

You will get 24/7 Professional Live Chat Support For Your Business

Select service tier

  • Delivery Time1 day
  • Number of Revisions0
1 day delivery — Dec 3, 2022
Revisions may occur after this date.
Upwork Payment Protection

Fund the project upfront. Akmal gets paid once you are satisfied with the work.

Project details

Live Chat Support is considered as a vital first line support system which customer look for after reviewing any eCommerce business to clear any doubts. If you are looking for someone to handle chat support? I am a professional customer support provider with over 12 years of working experience. I am a perfectionist and am very passionate about my work. I understand the client and their customer needs and try to ensure the service levels as per your expectations.

We have been using the latest tools and platforms currently running in the market and have hands-on experience on software like ZenDesk, tawk, slack and Liveperson etc.

Please contact me before placing the order.

My Services:



Provide customer service as the first point of contact
Customer Services
Live Chat
Data Entry
Fast typing

Why should you hire me?

Quality work
100% Accuracy
Unlimited Revisions
Fast Response
Team-wise work
Reasonable Price
On-Time Delivery
Client Satisfaction as Priority
24/7 availability

We are looking forward to working with you. Thanks in advance!
 
Project Type Customer Support
What's included
Service Tiers
Starter
$5
Standard
$299
Advanced
$699
Delivery Time
1 day
7 days
7 days
Number of Revisions
0
0
0

About Akmal

Akmal H A.
Customer Service Specialist | Virtual Assistant
Cerritos, United States - 4:05 pm local time
Hi, my goal is to manage your time-consuming task so that you can focus on the next big thing! I can adjust to the requirement of any task and work perseveringly to complete it in a timely manner. My abilities incorporate yet are not restricted to: e-commerce customer services, data entry, technical support, administrative support, social media management, Appointment setting, lead generation, product uploading, and other related tasks. I have the experience and expertise you are searching for your project.

What I bring to the table for YOU:

- Exceptional Email Handling using ZenDesk.
- High-quality Customer Service.
- Live Chat Support with wide experience in using Zendesk, Zoho, Freshdesk, Tawk.to (4-6 chat concurrency)
- Expertise in Google Docs and Microsoft Office.
- Skilled Technical Support in software and cloud platforms.
- 45-60 wpm typing speed.
- A dedicated internet connection just for working with a bandwidth speed of up to 100 Mbps.
- Attention to detail and passion for what I do.
- Inherent ability to always be the best version of myself through training.

I will help you in managing your time-consuming task so you can focus on what matters most.

I work along with my team of professionals with diversified experience in e-commerce including customer services, data entry, content writing, technical support, SEO, social media, Amazon & eBay listings, and other related projects.

We have been using the top notch cloud based technology for voice and data. These include LivePerson, ZenDesk, Olark, Zopim, LiveChatInc, Five9, Eyebeam, Vonage and many others.

Also, my team has expertise in Magento, Shopify, BigCommerce, and similar e-commerce platforms. Furthermore, I have been taking care of different online review forums, including, Yotpo, Reseller Ratings, Trust Pilot and BBB for my clients.

Feel free to Message me if I sound right for your project.
 

Steps for completing your project

After purchasing the project, send requirements so Akmal can start the project.

Delivery time starts when Akmal receives requirements from you.

Akmal works on your project following the steps below.

Revisions may occur after the delivery date.

Onboarding

We will take you onboard once you have signed up for the support. We will start off with the training then take the support live.

Review the work, release payment, and leave feedback to Akmal.