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You will get reliable customer service "Email & Chat Support" for your E-commerce store

Muhammad R.
Muhammad R. Muhammad R.
5.0
Rising Talent
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Let a pro handle the details

Buy Customer Support services from Muhammad, priced and ready to go.

You will get reliable customer service "Email & Chat Support" for your E-commerce store

Muhammad R.
Muhammad R. Muhammad R.
5.0
Rising Talent

Select service tier

Small Project

Weekly work Limit: 10 Hours

  • Delivery Time 7 days
  • Number of Hours of Work 10
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
7 days delivery — May 26, 2024
Revisions may occur after this date.
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Upwork Payment Protection
Fund the project upfront. Muhammad gets paid once you are satisfied with the work.
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Let a pro handle the details

Buy Customer Support services from Muhammad, priced and ready to go.

Project details

Hello,

I've been working as a customer service representative for more than 3 years.
I am a full-time freelancer to satisfies my clients by providing them with detail-oriented, organized, and accurate work. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
I will provide the best service to my clients by making sure I know what they want and how to do it, exceed their expectations by completing the assigned tasks before the deadline, and always deal with them professionally. I take care of the client's business as I would handle my own for their success is my success as well.

Please have a look at some tools I have worked on:
♦ Airbnb Customer/Guest Support
♦ Live Chat Support (Zendesk, Tawk.to, Freshdesk, Manychat)
♦ Email Support
♦ Booking.com (Live Chat Support)
♦ Kross (booking engine)
♦ Smoobu (booking engine)
♦ Ring central
♦ Shopify
♦ CRM
♦ Ring central (calling app)
♦ Zadarma (calling app)
♦ Zendesk
♦ Freshdesk
♦ Helpscout
♦ Zoho CRM
♦ The command in Data Entry
♦ Order Tracking (Aftership Track, 17 Track)
♦ Order Processing

I am looking forward to your kind response.
Thank you.

Kind regards,
Ramzan
Purpose
Business
Industry
Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Food & Beverage, Lifestyle, Sports & Fitness
Language
English
What's included
Service Tiers Starter
$30
Standard
$60
Advanced
$120
Delivery Time 7 days 7 days 7 days
Number of Hours of Work
102040
Scriptwriting
-
-
-
Summary Report
Social Media Replies
Email Support
Live Chat Support

Frequently asked questions

5.0
1 review
100% Complete
(1)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
Rating breakdown
Availability
5.0
Deadlines
5.0
Skills
5.0
Quality
5.0
Cooperation
5.0
Communication
5.0

OM

Offord M.
5.00
Mar 23, 2024
Airbnb Customer Experience Specialist Outstanding experience working with Muhammad Ramzan on Airbnb customer service tasks. His responsiveness, attention to detail, and dedication to resolving issues promptly truly impressed me. Highly recommend for any customer service needs!
Muhammad R.

About Muhammad

Muhammad R.
Customer Service Representative || Pro in Email & Chat || Airbnb 24/7
5.0  (1 review)
Multan, Pakistan - 6:13 pm local time
Greetings!

Nice to meet you! I hope you are doing great.

Thanks for visiting my profile. I've been working as a customer service representative for more than 3 years. I am a full-time freelancer with the objective to satisfy my clients by providing them detail-oriented, organized and accurate work. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

I will definitely provide the best service to my clients by making sure I know what they want and how to do it, exceed their expectations by completing the assigned tasks before the deadline and by always dealing with them professionally. I take care of the client's business as I would handle my own for their success is my own success as well.

Please have a look at some tools I have worked on:

♦ Airbnb Customer/Guest Support
♦ Live Chat Support (Zendesk, Tawk.to, Freshdesk, Manychat)
♦ Email Support
♦ Booking.com (Live Chat Support)
♦ Kross (booking engine)
♦ Smoobu (booking engine)
♦ Guesty
♦ Hostaway
♦ Newbook
♦ Ring central
♦ Shopify
♦ CRM
♦ Ring central (calling app)
♦ Zadarma (calling app)
♦ Zendesk
♦ Freshdesk
♦ Helpscout
♦ Zoho CRM
♦ The command in Data Entry
♦ Order Tracking (Aftership Track, 17 Track)
♦ Order Processing
♦ Customer Satisfaction

I have recently done the following projects:

✅ Airbnb & Booking.com (Property Management company in Austria)
♦ Customer Service
♦ Airbnb (Live Chat Support)
♦ Booking.com Live Chat Support
♦ Kross (booking engine)
♦ Smoobu (booking engine)
♦ Outlook
♦ New book
♦ Ring Central
♦ Guests Satisfaction

✅ Email Support for Ecommerce Store (YourVintageLove)
♦ Customer Service
♦ Email Support
♦ Shopify Store
♦ Order Tracking (17 Track & Aftership Track)
♦ Customer Satisfaction

Please note that I can provide my services for 365 days of a year. It's essential to build long-term relationships with clients, so I'm primarily looking for long-term projects.

Look forward to hearing from you soon. Thank you.

Stay blessed

Best Regards,
Ramzan

Steps for completing your project

After purchasing the project, send requirements so Muhammad can start the project.

Delivery time starts when Muhammad receives requirements from you.

Muhammad works on your project following the steps below.

Revisions may occur after the delivery date.

Step 1

I need proper training about the project before starting work.

Step 2

I will also update my clients about my performance on a daily basis.

Review the work, release payment, and leave feedback to Muhammad.