Hire the Best Max MSP Professionals

✅ Microsoft 365 Certified Professional with over 5 years of experience in helping business and clients build their Microsoft 365 organization, optimize Microsoft 365 technologies, and maximize its usage for collaboration, enhancing security and compliance policies, and automation. Are you looking for a Microsoft Expert that can provide an efficient and effective solution to any Microsoft365 related issues? Do you need help migrating to Microsoft365 with minimum downtime? Do you want to build your brand with Microsoft 365 and maximize your services for your business needs? Then you have come to the right place, I am here to help! 🚀 Core Expertise ⚡Setup: Bulk or single setup for user creation, groups, license assignment, M365 Office installation via M365 Portal, Network, or ODT, customization of M365 Apps installation and licensing options. ⚡ DNS or Domain Management Skilled in setting up and managing DNS hosted either on-premises and on cloud. ⚡ SharePoint and OneDrive Management: Site Creation, building SharePoint document lists and libraries, SharePoint pages, intranet Sites, configuring unique or restricted permissions, external sharing. File Synchronization for Windows and Mac, Resolve sync errors on any device. ⚡MS Outlook and Exchange Online Management: Data migration, PST File Import and Export, Outlook email encryption with S/MIME, resolve sync and send/receive errors. ⚡ Security and Compliance: Enforced security features, enabling advance threat protection system (ATP), enhanced security for mail delivery using DKIM and DMARC, SPF. Configure retention policies, compliance policies, audit logs, safeguarding business asset. 🌟 Additional Skills and Experience: ⚡Microsoft Teams Administration: Teams Channel creation, Manage guest user access, Teams custom policies, Setup Teams Phone Systems and Call Queues ⚡PowerApps and PowerAutomate: Creating Model-driven and canvass apps, building workflows with PowerAutomate optimizing reports, alerts, updates, and IT related tasks. ⚡ PowerShell Scripting: Automation of user and license provisioning. Bulk operation for Teams, Exchange Online, and SharePoint management. ⚡New Microsoft 365 Technologies: Copilot AI, Viva Insights and Viva Learning, and Clipchamp 🏅 Certifications ✅MCSE: Productivity Solutions Expert ✅MCSA: Office 365 📋 Notable Achievements 1. Solely handled a successful small business migration from GoDaddy mail service to Microsoft 365 with zero downtime. 2. Mentorship Influence: Guided newly onboard agents to boost productivity and achieve targeted goals. 3. Successful Automation: Created Leave Request App which made approval process seamless and enhanced monitoring capabilities of Human resource and operations. ⭐⭐⭐⭐⭐Testimonials: "Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far." "This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You cannot do better than that!" "Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received." “Jessa’s ability to lead and guide her team has significantly contributed to our project’s success. Her strategic thinking and decision-making skills have been instrumental in achieving our goals. She actively collaborates with colleagues, fostering a positive work environment. Her teamwork and communication skills have strengthened our team dynamics. When faced with challenges, Jessa approaches them with creativity and resourcefulness. Her solutions-oriented mindset has been pivotal in overcoming obstacles.” “I am honored and happy to have the opportunity working with Jessa. She is an excellent person and professional. She is very talented, and I thank her for everything.” ✨ Why Choose Me? 1. Strategic Problem Solver: I understand that different business has different needs and I am 100% committed in deeply understanding any challenges and business requirements with you to develop technical solutions that is valuable for your business. 2. Extensive Expertise: I have developed advanced skills in Microsoft 365 administration, and I use this experience to deliver best solutions which not only works today but is sustainable for a long time. I prioritize keeping open and frequent communication with my clients to ensure everyone is always aligned. I look forward to hearing from you and can't wait to collaborate!

☁️ Microsoft 365, Azure, .NET & Umbraco Specialist 🔐 10+ Years of Experience in Cloud, IT Administration & App Development 🏢 Helping Businesses Manage, Secure, Automate & Optimize Microsoft Environments ⚙️ Microsoft 365 | Azure | Entra ID | Exchange | SharePoint | Teams | Intune | Fabric | Power BI | .NET | Umbraco "𝘼𝙝𝙢𝙖𝙙 𝙝𝙖𝙨 𝙖 𝙨𝙤𝙡𝙞𝙙 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙞𝙣𝙜 𝙤𝙛 𝙩𝙝𝙚 𝙈𝙞𝙘𝙧𝙤𝙨𝙤𝙛𝙩 𝙀𝙘𝙤𝙨𝙮𝙨𝙩𝙚𝙢 𝙖𝙣𝙙 𝙗𝙪𝙞𝙡𝙙𝙨 𝙬𝙝𝙖𝙩 𝙬𝙖𝙨 𝙨𝙩𝙖𝙩𝙚𝙙 𝙞𝙣 𝙩𝙝𝙚 𝙧𝙚𝙦𝙪𝙞𝙧𝙚𝙢𝙚𝙣𝙩 𝙨𝙥𝙚𝙘𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣. 𝙄 𝙡𝙤𝙤𝙠 𝙛𝙤𝙧𝙬𝙖𝙧𝙙 𝙩𝙤 𝙬𝙤𝙧𝙠𝙞𝙣𝙜 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝙖𝙜𝙖𝙞𝙣.” I help businesses get the most out of their Microsoft 365, Azure, and web technology environments by making them secure, organized, reliable, scalable, and easy to manage. With over a decade of hands-on experience, I have supported companies with Microsoft 365 administration, Azure administration, tenant management, email migration, user/device management, security hardening, SharePoint setup, Teams administration, Intune configuration, .NET development, Umbraco CMS customization, and ongoing IT/cloud support. Whether you need Microsoft 365 setup, tenant cleanup, Azure configuration, migration support, .NET application work, Umbraco website support, or ongoing admin help, I can step in and get things handled professionally. “𝙁𝙖𝙨𝙩 𝙖𝙣𝙙 𝙩𝙤 𝙩𝙝𝙚 𝙥𝙤𝙞𝙣𝙩, 𝘼𝙝𝙢𝙖𝙙 𝙙𝙞𝙙 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙝𝙚 𝙣𝙚𝙚𝙙𝙚𝙙. 𝙃𝙞𝙨 𝙘𝙤𝙙𝙚 𝙬𝙖𝙨 𝙘𝙡𝙚𝙖𝙣 𝙖𝙣𝙙 𝙚𝙖𝙨𝙮 𝙩𝙤 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙 𝙖𝙣𝙙 𝙬𝙚 𝙬𝙞𝙡𝙡 𝙗𝙚 𝙨𝙪𝙧𝙚 𝙩𝙤 𝙝𝙞𝙧𝙚 𝙝𝙞𝙢 𝙖𝙜𝙖𝙞𝙣.” 📞 Invite me to your job, and I’ll be happy to review your current setup, understand your needs, and suggest the best approach even if we don’t end up working together.

I help businesses and MSPs secure and manage Microsoft 365, Microsoft Intune, Microsoft Defender for Endpoint, and Microsoft Purview DLP, Sensitive lables, plus Exchange Online, SharePoint, and Teams, so company data stays protected and IT runs without daily fires. Microsoft-certified, 5★ on Upwork. I have 5+ years in IT with an MSP background, and I specialize in securing and streamlining Microsoft 365 for small and mid-sized businesses across administration, endpoint security, identity, and compliance. Rolling out new laptops, migrating mailboxes, stopping data leaks, or tightening security after an audit: I deliver setups that are secure, organized, and easy to run long term. Microsoft 365 & Security: Exchange Online, Microsoft Teams, OneDrive, mail flow configuration, email security, anti-spam & anti-phishing policies, Defender for Office 365, Conditional Access, MFA, Zero Trust security, Secure Score improvement, PowerShell administration. Microsoft Intune & Endpoint Management: Microsoft Intune deployment & administration, Windows Autopilot zero-touch deployment, device compliance policies, configuration profiles, endpoint security policies, application deployment, patch management, MDM & MAM, BitLocker management, device restrictions, Windows, macOS, iOS & Android management, endpoint lifecycle management. Microsoft Defender for Endpoint: Defender for Endpoint deployment, threat protection, attack surface reduction (ASR) rules, Endpoint Detection & Response (EDR), security baselines, threat & vulnerability management, security recommendations, ransomware protection, web & device control, endpoint hardening, security monitoring & incident response. Microsoft Entra ID & Hybrid Infrastructure: Identity & access management, Single Sign-On (SSO), RBAC, hybrid identity, Active Directory integration, Windows Server administration, DNS, DHCP, Group Policy, Hyper-V, hybrid Microsoft 365 environments. Microsoft Purview & Compliance: Data Loss Prevention (DLP), Endpoint DLP, sensitivity labels, retention policies, information protection, data classification, compliance policies, eDiscovery, insider risk controls, USB restriction policies, data governance & compliance management. SharePoint Online: Document libraries, permissions & access control, metadata management, SharePoint lists, file governance, external sharing controls, modern SharePoint sites, site structure optimization, collaboration & document management. Networking & Firewall Administration (CCNA): pfSense & DrayTek firewalls, Cisco routers & switches, VPNs, VLANs, wireless networking, network protocols, infrastructure troubleshooting, network security & connectivity management. Technical Support. Tier 1/2/3 IT support, Microsoft 365 support, remote troubleshooting, end-user support, system monitoring, documentation, infrastructure & operational support. Certifications.: MS-102, Microsoft 365 Administrator Expert CCNA, Cisco Certified Network Associate Hands-on training in MD-102 (Endpoint Administrator) and SC-900 (Security, Compliance & Identity). How I work: secure the environment properly, cut recurring IT issues, document everything clearly, and hand over a setup your team can actually run. Responsive, proactive, and straight with you about what your environment needs. Recent Upwork clients rated my work 5.0★ for Autopilot + Intune rollouts, high-security endpoint setups, and Endpoint DLP / USB-blocking projects. Need reliable Microsoft 365 administration, Intune management, Defender security, or Purview compliance? Send me a message and let's talk through your project.

As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

I simplify complex Microsoft 365, Entra ID, Azure, and Intune environments. With over 10 years of experience and advanced certifications like SC-100, MS-102, and Microsoft Certified Trainer (MCT), I provide secure, compliant, and efficient cloud and endpoint solutions tailored to modern businesses. 🔹 Expertise Highlights ✅ Microsoft 365 & Exchange Online Tenant configuration, email/domain migrations, Office 365 setup and troubleshooting Deliverability improvement (SPF, DKIM, DMARC) Spam filtering, header analysis, alias routing, and DNS via GoDaddy ✅ Microsoft Intune & Endpoint Management Intune MDM/MAM, Autopilot deployment, Conditional Access policies Apple/Windows/Android/macOS device support via JAMF, Defender, and Entra ✅ Azure & Entra ID Azure AD, Entra ID identity management, Conditional Access, SSO (Okta, ADFS) Hybrid/cloud server migrations, VM provisioning, federation services ✅ Security, Compliance & Governance Microsoft Purview (DLP, encryption labels, retention/eDiscovery) Endpoint protection (Defender, BitLocker), ISO/NIST security frameworks SC-100-level cloud security architecture and policy enforcement ✅ Tier 2/3 IT Support & MSP Experience Remote support for Windows/macOS/Linux, VPNs, DHCP/DNS Ticketing & RMM (ServiceNow, Jira, ConnectWise, Autotask, Atera) IT Glue, SharePoint KB, end-user documentation, onboarding/offboarding ✅ PowerShell & Automation Scripting for mailbox/user provisioning, policy enforcement, licensing Intune Win32 App deployment, REST API automation, bulk updates 💬 Extras Clear, fluent English (verbal & written) Hands-on experience with UK, US, and international clients MSP-ready and client-facing with rapid, high-quality delivery Strong documentation discipline and troubleshooting mindset Professional demeanor, proactive communication, and knowledge sharing 🏅 Certifications: SC-100 – Microsoft Cybersecurity Architect MS-102 – Microsoft 365 Administrator Expert SC-300, MS-500, MS-100, PL-900, AI-900, AZ-900, DP-900 Microsoft Certified Trainer (MCT) AWS Cloud Practitioner, Power Platform Fundamentals 🕘 Availability: Flexible — available for project-based and ongoing support across AEST, GMT, and EST time zones🧰 Tools: ServiceNow, JAMF, SuperOps, IT Glue, TeamViewer, Autotask, Splashtop📄 Approach: I provide detailed documentation, SOPs, and training to support sustainable IT operations If you need help with Microsoft 365, Exchange, Intune, Azure, Entra ID, or general IT support, I’m ready to deliver fast, secure, and effective results. Let’s work together to elevate your tech stack.

#Microsoft365 #Office365 #Intune #EntraID #AzureAD #ExchangeOnline #Helpdesk #ITSupport #MSP #DeviceManagement #ActiveDirectory #AWS #Azure #VMware #WindowsServer #RMM #ConnectWise #NinjaRMM #Kaseya #Atera #ServiceNow #GoogleWorkspace #IPCamera #CCTV #VideoSurveillance #NVR #RTSP #ONVIF #Hikvision #Dahua Microsoft Certified IT Professional with 7+ years of experience in IT Support, Microsoft 365, Cloud Administration, MSP Operations, and Infrastructure Management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Microsoft 365 / Office 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • Active Directory & Group Policy Administration • AWS / Azure Cloud Administration • Windows Server Administration (2012–2022) • VMware, Hyper-V & Virtualization • Endpoint & Device Management • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • VPN Configuration & Network Troubleshooting • Remote Monitoring & Management (RMM) • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera • ServiceNow, Jira Service Desk, Zendesk, Freshservice • Google Workspace Administration & Migration • Zoom, Slack, Jira & Confluence Support • IP Camera Installation, Configuration & Troubleshooting • CCTV, NVR, DVR & Video Surveillance Support • RTSP Stream & ONVIF Configuration • Camera Connectivity, Remote Access & Playback Troubleshooting • VMS Monitoring & Security Camera Management • Hikvision, Dahua, Axis & UniFi Protect Support Why Hire Me? ✔ 7+ Years of IT & MSP Experience ✔ Fast Response & Reliable Support ✔ Microsoft 365, Cloud & Infrastructure Expert ✔ Strong Troubleshooting & Problem-Solving Skills ✔ Security-Focused & SLA-Driven Support ✔ Clear Communication & Detailed Documentation ✔ 24/7 Camera Monitoring, CCTV/NVR Management & Home Automation Support ✔ Microsoft 365 Technical Writer | SOPs, Knowledge Base Articles, User Guides & SEO Content ✔ Available for Long-Term and Ongoing Support I help businesses reduce downtime, improve productivity, secure their IT infrastructure, and maintain reliable surveillance systems.