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I help turn complex business needs into clear requirements, data solutions, and implementation-ready deliverables. I am a Business Analyst with 6+ years of consulting experience across data, analytics, AI, and enterprise systems. I work between business stakeholders and technical teams to translate ambiguous problems into structured requirements, process flows, functional specifications, data mappings, acceptance criteria, and test scenarios. My experience includes enterprise data platforms, dashboards and KPI reporting, data integration, cloud analytics, AI-enabled solutions, and regional projects involving multiple stakeholders and data sources. I can support projects with: • Requirements Elicitation & Analysis • Functional Specifications / FSD • Business Process & User Journey Mapping • Business Rules & Acceptance Criteria • Data Mapping & Data Validation • Dashboard & KPI Requirements • SIT / UAT Test Scenario Design • Stakeholder Management • Data & Analytics Solution Requirements • AI Requirements, Guardrails & Acceptance Testing • SQL, Power BI, AWS Athena & Databricks I am particularly suited to projects where business requirements need to be translated clearly for product, data, engineering, or QA teams. If you need help structuring requirements, validating a data or analytics solution, or bridging communication between business and technical teams, feel free to message me.

I am an experienced and self-motivated Project Manager with advanced Excel and have over 6 years experience managing a variety of projects. I can provide documentation management for business, high level management/ senior levels. The documents are composed of user-friendly project documents, project management procedures, project timeline, presentations, dashboard/ chart, meeting minutes, templates, daily/weekly/monthly/quarterly reports, portfolio management, budget, resource management, risk analysis, flowcharts, data visualization which include both verbal and visual elements. -------------Why choose me?-------------- ◉ Advanced Microsoft Office (Excel, PowerPoint, Word, Ms Project) ◉ Experience in BMNP, flow chart, process map ◉ Strong in data analysis, data mapping, data visualization ◉ Extensive experience in preparing reports, presentations, templates, dashboards and documents for internal and external meetings ◉ Strong project management and leadership skills, with the ability to complete projects accurately and on time, while providing guidance to others. Extensive experience with documentation workflows. ◉ Proactive and self-motivated with the ability to work independently ◉ Strong organizational and time management skills to handle multiple tasks simultaneously ◉ 6+ years working with Big4 - Startups - FinTech - Real Estates - Testing Firms - Insurance ◉ PMP certification, Scrum Master ◉ Having managed multiple digital projects across abroad range of sectors, I am able to collaborate with a variety of stakeholders, adapt to welcome change quickly and ultimately deliver client focused results on time & budget to achieve company goals. ◉ Role involved: Business Project Manager, IT Project Manager, Risk & Quality, Virtual Assistant

🥇 Top 1% in Upwork 🎓 MSc Construction Management ✔️ Chartered Civil Engineer ✔️ PMP® Certified ✔️ PMI-RMP® Risk Certified ✔️ PMI-ACP® Agile Certified ✔️ PMI-SP® Scheduling Certified ✔️ PMI-PBA® Business Analysis. With more than 10 years of Expertise in Construction Management with International Companies. Successfully Managed Giga Projects Exceeding $10 billion USD Worldwide. • Construction Scheduling: Creation and management of baseline and update schedules in Primavera P6 and Microsoft Project. • Claims & Contract Management: Handling Construction Claims, Construction Disputes including Litigation, Arbitration, Adjudication, Dispute Board, Extension of Time (EOT), and Forensic Schedule Analysis. • Project Planning & Controls: Expertise in Critical Path Analysis, Resource Loading, Risk Assessment, and Schedule Forecasting to ensure Project Milestones are met. • Project Documentation & Reports: Development of Professional Project Reports, Dynamic Dashboards, Timeline Analysis, and Contract Documentation for transparent project tracking. Advanced in using Softwares like Procore, SAP, Buildertrend, Power BI, Primavera Cloud, Smartsheets, Microsoft Project online. If you’re looking for a dedicated professional who can simplify the complexities of construction scheduling and claims management, let’s connect to discuss how my skills can drive your project success.

𝐏𝐫𝐞𝐯𝐞𝐧𝐭𝐢𝐯𝐞 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 | 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 | 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 | 𝐒𝐎𝐏 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 | 𝐖𝐨𝐫𝐤 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬 𝐖𝐫𝐢𝐭𝐞𝐫 I'm an Engineering Analyst specializing in maintenance operations and documentation. Currently working with one of Indonesia's largest QSR chains, managing maintenance planning for 400+ outlets and coordinating 25 field technicians across preventive scheduling, work instruction writing, vendor coordination, and performance reporting. My background covers both F&B operations and manufacturing, which gives me a practical cross-industry perspective on how maintenance systems need to be built to hold up at scale. ▸ 𝐖𝐨𝐫𝐤 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐒𝐎𝐏𝐬 I write Work Instructions built around how equipment is actually serviced in the field, not only what the manufacturer specifies. Every document includes a tools and materials list, step-by-step procedures, calibration guides, troubleshooting tables, and a tiered maintenance schedule from daily through semi-annual. The same structure applies to any equipment-heavy operation where maintenance needs to be consistent across teams or locations. ▸ 𝐏𝐫𝐞𝐯𝐞𝐧𝐭𝐢𝐯𝐞 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 For our outlet network I design full-year PM schedules, classifying each visit by type, distributing technicians across coverage zones, and building in Planning vs. Actual tracking so compliance is visible week by week. PM tasks and checklists are also prepared for Nimbly, a frontline operations platform, so assignments are pushed to technicians on mobile linked to the right outlet and schedule. ▸ 𝐖𝐨𝐫𝐤 𝐎𝐫𝐝𝐞𝐫 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐁𝐚𝐜𝐤𝐥𝐨𝐠 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 Work order data is pulled from our CMMS, cleaned, structured, and turned into tracking reports that give management a clear picture of what is open, what is moving, and what is stuck. The master WO tracker I currently maintain covers 490+ open work orders, each mapped with vendor, equipment details, parts replaced, and approval stage. ▸ 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 (𝐌𝐓𝐁𝐅) Using raw WO data and Excel pivot models, I calculate Mean Time Between Failures for high-cost equipment. The main application in my current role is ice cream machines, which carry some of the highest maintenance costs we handle. The output feeds directly into decisions on PM intervals and vendor contracts. ▸𝐕𝐞𝐧𝐝𝐨𝐫 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐒𝐩𝐚𝐫𝐞 𝐏𝐚𝐫𝐭𝐬 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 Monthly service schedules for specialized PM are built around machine condition assessments, spare parts availability from both vendor supply and internal stock, and the cost of deploying technicians to out-of-city locations. The goal is to maximize outlet coverage per trip while keeping accommodation spend in check. ▸ 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐁𝐮𝐝𝐠𝐞𝐭 𝐚𝐧𝐝 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 Monthly cost estimates for corrective and preventive maintenance go to Finance each period. On the reporting side, I prepare the KPI deck for our Engineering Review meetings, covering PM compliance by region, backlog trends, and reliability metrics. 𝐓𝐎𝐎𝐋𝐒 Microsoft Excel for scheduling and analysis, PowerPoint for reporting, Nimbly for checklist task distribution, and a SAP-based CMMS for WO data extraction and monitoring. 𝐈 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔 𝐖𝐈𝐓𝐇 Writing Work Instructions or SOPs for equipment-heavy operations in any industry, designing PM schedules for multi-location or multi-asset operations, building WO tracking and backlog management systems in Excel, creating maintenance checklists for field use, calculating MTBF from WO data, preparing maintenance budget estimates, building KPI reports for management review, and structured research or analytical writing on technical or operational topics. 𝐏𝐑𝐄𝐕𝐈𝐎𝐔𝐒 𝐁𝐀𝐂𝐊𝐆𝐑𝐎𝐔𝐍𝐃 Before this role I spent four years as an Engineering Planner in manufacturing, covering maintenance scheduling, spare parts inventory management, vendor coordination, and monthly downtime reporting. I also take on freelance research and structured analytical writing when the scope fits. If any of this matches what you are working on, feel free to reach out.

I am a detail-oriented Manual QA Tester with over 12 years of experience helping clients deliver stable, user-friendly, and bug-free applications. I specialize in testing web and mobile applications, ensuring that functional, UI, usability, and regression issues are identified and resolved before they reach your users. I have also worked with AI-powered websites, testing AI-driven features, workflows, and user interactions to ensure accuracy, reliability, and seamless performance. What I Can Help You With: ✔ Manual Testing (Web & Mobile Applications) ✔ AI Website & Feature Testing ✔ Test Case Creation & Execution ✔ Detailed Bug Reporting (clear steps, screenshots, screen recordings) ✔ Smoke Testing ✔ Regression Testing ✔ Exploratory Testing ✔ API Testing using Postman Tools I Use: Jira | Trello | Asana | TestRail | Google Sheets | Postman I focus on clear communication, fast turnaround, and delivering high-quality results. My goal is to help you release confidently with a smooth and reliable product. Available Devices for Testing: ✔ MacBook Pro ✔ Lenovo IdeaPad 3 (Windows) ✔ iPhone 11 Pro Max ✔ Android Devices: OnePlus 9 5G, Samsung Galaxy S21 FE 5G ✔ Tablets: iPad (8th Generation, 2020), Huawei MediaPad If you're looking for a reliable QA professional who treats your product like their own, let's connect!

Upwork's Top-Rated HSE Professional Are you looking for a professional who can effectively manage health and safety culture in your workplace? Look no further! I specialize in providing top-notch training and awareness sessions to promote a safe and healthy work environment. With my expertise, I develop comprehensive Occupational Health and Safety (OHS) and Environment training materials, policies, procedures, risk assessments, GAP analysis reports, and performance reports. I offer a wide range of training materials that cover various aspects of OHS and Environment, including Ergonomics, Safe loading and unloading, Safety usage of work equipment, Ladder safety, manual handling, electrical safety, LOTO operation, First aid, fire fighting, usage of PPEs, Machine safety, safety evacuation in case of emergency, earthquake safety protocols, HOT work safety, CPR, Heat stock, Heat exhaust, Casualty handling, search and rescue, and many more. Backed by an environmental engineering background, I hold international certifications in Occupational Health and Safety (NEBOSH IGC 1-2-3), Lead Auditor course ISO 14001 EMS and ISO 45001 OHSMS, IOSH Managing Safely, and a General Instructor course from the prestigious CIVIL DEFENCE Training School in Pakistan. I am authorized by the Government of Pakistan to provide training on Civil Defence topics, First aid, CPR, Bandages, Fire fighting, Casualty handling, and search &rescue. Over the past eight years, I have successfully managed OHS and Environment in diverse industries such as textile, automobile, construction projects, and oil & gas. My track record speaks for itself when it comes to delivering high-quality and reliable work related to OHS and Environment. My key skills includes [not limited]: 1. Occupational Health and Safety Expertise 2. NEBOSH Certified Specialist 3. First Aid and Rescue Handling Skills 3. Certified General Instructor (Civil Defence Training School Pakistan) 4. Fire Safety and Emergency Response Management 5. Environmental Management Proficiency 6. Risk Assessment and Hazard Identification 7. Workplace Safety Training and Workshops 8. Incident Investigation and Reporting 9. Safety Policy Development and Implementation 10. Health and Safety Auditing 11. Ergonomics and Workstation Analysis 12. Emergency Evacuation Planning 13. Behavior-Based Safety Programs 14. Safety Culture Promotion 15. Hazardous Materials Handling Knowledge 16. Construction Site Safety Oversight 17. Incident Prevention Strategies 18. Continuous Improvement of Safety Practices Distinguishing Factors from Other OHS professionals : 1. Prompt and Attentive Communication 2. Full Availability to Cater to Project Requirements 3. Proficiency in English, Demonstrating Superb Grammar 4. Adaptive Approach to Price Negotiations Additionally, I am committed to delivering superior quality work that ensures client satisfaction. My goal is to establish enduring and mutually beneficial professional partnerships. You've come to the right place if you're seeking excellence in health and safety management. Let's discuss your project further. Invite me for an interview now, and let's create a safer and healthier workplace together!