AWS/Azure Cloud Engineer to support AWS/Azure Infrastructure

Responsibilities: Manage and resolve infrastructure support tickets, incidents, and service requests while ensuring high service availability and adherence to SLAs. Deploy, maintain, and support SAP Landing Zone infrastructure, SAP Avantra monitoring, SAP Chameleon environments, and Azure Kubernetes Service (AKS) clusters. Perform Windows and Linux server administration, including monthly patching, server onboarding, backup monitoring, and quarterly AKS cluster upgrades. Install, configure, and maintain enterprise operational tools such as CheckMK, Qualys, and Splunk agents across supported environments. Collaborate with cross-functional teams to troubleshoot infrastructure issues, support project delivery, and drive operational excellence across Azure-hosted SAP environments. Contribute to continuous service improvement through proactive monitoring, documentation, automation, and adherence to operational best practices. What we need to see from you: Strong experience managing Microsoft Azure infrastructure, including Azure Kubernetes Service (AKS) administration and upgrades. Hands-on experience supporting SAP infrastructure or SAP Basis environments, preferably with SAP Landing Zones and monitoring platforms such as Avantra. Strong Windows Server and Linux administration experience, including patch management, infrastructure maintenance, and production support. Experience with enterprise monitoring and security tools such as CheckMK, Splunk, Qualys, and backup monitoring solutions. Familiarity with ITIL-based incident, problem, and change management processes; scripting experience with PowerShell or Bash is an advantage. Excellent troubleshooting, communication, and customer-facing skills with the ability to work effectively in a collaborative, global environment.