Account Manager & Content Production Coordinator needed ASAP!

We're a growing content production agency and we're on the lookout for a brilliant Account Manager to join our core team — someone who's sharp, proactive and ready to grow with us. This isn't a "do what you're told" role. We want someone who takes real ownership, communicates like a pro and genuinely cares about the quality of the work going out the door. If that sounds like you — this could be the start of something really good. ━━━━━━━━━━━━━━━━━━━━━━ 💼 WHAT'S IN IT FOR YOU ━━━━━━━━━━━━━━━━━━━━━━ → $100–$200/mo retainer based on your experience (with room to grow as we do) → A long-term role with real stability — we're not here to churn freelancers → As the agency grows and takes on new clients, you grow with it — more responsibility, better pay → You'll be working on premium, high-quality content — not generic filler → Direct access to the Founder — your ideas and input genuinely matter here → A chance to be part of building something from the ground up ━━━━━━━━━━━━━━━━━━━━━━ 🎯 WHAT YOU'LL BE DOING ━━━━━━━━━━━━━━━━━━━━━━ Every week you'll be the person keeping the whole operation running smoothly: → Managing day-to-day client communication via WhatsApp and Slack — fast, warm and professional → Briefing video editors at the start of each week and tracking all deadlines → Managing the creative review workflow — coordinating client feedback and editor responses via Descript → Writing YouTube-optimised titles, descriptions and tags for every episode → Researching episode topics — people, estates, products — and building overlay sourcing briefs for editors → Creating branded thumbnails in Canva using provided templates and brand guidelines — consistent, clean, on-brand every week → Quality-checking every deliverable before it reaches the client — captions, imagery, spelling, structure → Keeping Google Drive immaculate — organised weekly folders, correct file naming, easy to navigate → Tracking all tasks in ClickUp so nothing falls through the gaps → Supporting the Founder with invoicing reminders and renewal tracking ━━━━━━━━━━━━━━━━━━━━━━ 🙋 WHO WE'RE LOOKING FOR ━━━━━━━━━━━━━━━━━━━━━━ → 100% fluent English — written communication must be flawless. Non-negotiable. → Experience in content production coordination, social media management or agency operations → Canva skills — you're comfortable working with templates and keeping things brand-consistent → Strong grasp of YouTube — how it works, what makes content perform, basic SEO principles → Excellent written communication — professional, warm, clear and fast → Genuinely detail-oriented — you notice the small things before they become big problems → Comfortable with: Google Drive, Slack, ClickUp, Descript or Frame.io, WhatsApp → Proactive mindset — you flag problems early, you don't wait to be asked → Reliable, calm and consistent — especially under Friday deadline pressure ━━━━━━━━━━━━━━━━━━━━━━ 🚀 THE GROWTH OPPORTUNITY ━━━━━━━━━━━━━━━━━━━━━━ We're actively growing. As we bring on new clients — and we are — the right person in this role will naturally grow with us. That means: → Taking ownership of additional client accounts as they come in → Moving into a senior AM or team lead role as the team expands → Higher retainer as your responsibility increases → Being part of a small team where your contribution is visible and valued — not lost in a corporate structure We're building something we're proud of. We want someone who wants to be part of that. ━━━━━━━━━━━━━━━━━━━━━━ 📋 DETAILS ━━━━━━━━━━━━━━━━━━━━━━ → Budget: $100–$200/mo retainer depending on experience → Hours: Monday to Friday · standard business hours → Type: Long-term retainer — ongoing weekly commitment → Tools: Slack · ClickUp · WhatsApp · Google Drive · Canva · Descript · Frame.io → Start: As soon as possible — we move fast ━━━━━━━━━━━━━━━━━━━━━━ 📩 HOW TO APPLY ━━━━━━━━━━━━━━━━━━━━━━ Tell us three things: 1. One example of a complex project you managed and how you kept it on track 2. Your experience with Canva — have you created branded content from templates before? 3. Your monthly rate We read every application. If yours stands out — you'll hear from us quickly.