Appointment setter, part time, warm leads only

Retention for Brands is an email and SMS retention agency for ecommerce brands, named Global Email Marketing Company of the Year 2025. We work with DTC brands on Klaviyo and we are scaling a direct offer through Meta ads, with calls booking daily. We need someone part time to get more of the right people on our calendar, and to make sure they show up. New applications come in every day from paid ads. Behind those sits a deep pool of past opt-ins, no-shows and old conversations nobody has followed up with. You handle the new leads fast and turn the back catalogue into booked calls. Day to day: • First touch on every new application within 5 minutes during your coverage windows, by call and text • Book calls within 3 days, never further out • Run a set 7-day follow-up rhythm until they book or bow out • Reminders the night before, the morning of, and an hour before every call • Chase and rebook no-shows the same day where possible • Work the back catalogue: old opt-ins, LinkedIn inbound, people we spoke with months or years ago. This is where most of your hours go • Keep the CRM clean, every lead has a status, notes and a next step You will work across phone, email, LinkedIn and WhatsApp. Every lead has raised their hand with us somewhere. There is no cold calling in this role. Targets: 70%+ show rate across the calendar, and 3 to 5 new calls set per week from the back catalogue. We give you the scripts, the cadence and the reminder system. Your part is running them consistently. Around 10 hours a week to start, growing as our ad spend grows. Tools: GoHighLevel, Calendly, ActiveCampaign, Typeform, Google Workspace, LinkedIn. Full training, call recordings and scripts provided. Full role and pay breakdown is in the attached document. To apply: start your proposal with the word Klaviyo so we know you read this. Then tell us what you have set appointments for before, and how you would handle a lead who booked a call and did not show.