Australia-Based Inbound Sales Consultant | Local SEO SaaS

Please apply only if you are currently based in Australia and have personally closed warm inbound leads for digital marketing, local SEO, reputation management, websites, or SaaS sold to Australian small-business owners. We are an Australian-focused local-search and reputation-management SaaS business hiring one experienced inbound sales consultant for a paid 30-day pilot. This is a closing role—not cold calling, list building, generic appointment setting, or a scripted call-centre position. Prospects have already submitted an enquiry. You will respond rapidly during an agreed paid coverage block, run consultative discovery calls, explain the product responsibly, handle objections, progress suitable prospects into a clearly explained card-backed trial or appropriate next step, follow up consistently, and keep the CRM accurate. The current lead volume is modest and expected to grow. This is 15 paid coverage hours per week, not nonstop calling. Quiet periods will be used for approved follow-up, assigned warm backlog, trial activation, CRM hygiene, call review, and buyer-language feedback. All agreed coverage time is paid. There is no unpaid standby requirement. Responsibilities - Monitor assigned inbound-lead alerts during the paid coverage block. - Make the first eligible call attempt within five minutes, with 15 minutes as the hard fallback if already speaking with another prospect. - Qualify the business, its current marketing, goals, urgency, authority, and buying fit. - Explain Google Business Profile, local visibility, reviews, and reputation management without promising rankings, leads, or revenue. - Handle common pricing, trust, timing, agency, and “send me information” objections. - Own follow-up until there is a clear yes, no, scheduled callback, or documented nurture step. - Maintain accurate CRM stages, notes, objections, consent or opt-out status, and next actions. - Report response time, contact rate, qualified conversations, trials, paid conversions, refunds, and early churn. - Provide useful feedback on lead quality, recurring objections, and campaign messaging. Working arrangement - 15 guaranteed paid hours per week. - Monday–Friday, 11:00 am–2:00 pm Australia/Brisbane. - Initial 30-day paid pilot, with potential to expand as attributable lead volume grows. - US$32–$42 per hour, depending on directly relevant and verifiable experience. - Fully paid hourly work plus a written performance bonus on verified, collected, and retained revenue. - Fully remote. - Shortlisted finalists will be offered a separate three-hour paid audition through an active Upwork contract, using mock or anonymised scenarios only. Required experience - Currently based in Australia and legally able to provide the services. - At least five years of consultative phone or video sales experience. - At least two years selling digital marketing, local SEO, Google Business Profile, reputation management, websites, or SaaS to Australian small businesses. - Demonstrable warm-inbound closing experience—not merely appointment setting. - Strong rapport with Australian owner-operated businesses. - Excellent spoken and written English. - Strong CRM discipline. - Experience with LeadConnector/HighLevel, HubSpot, Pipedrive, Salesforce, or a comparable CRM. - A quiet calling environment, reliable internet, backup connectivity, and no overlapping client calls during the agreed coverage block. Performance bonus For monthly subscriptions, the target bonus is one month of recurring subscription revenue. For annual subscriptions, the target bonus is 10% of first-year collected cash. Half of the bonus is paid after the first payment remains unrefunded for 14 days. The remaining half is paid if the customer remains active and current at day 45. The accepted Upwork offer will contain the final attribution, exclusion, payment-timing, currency, refund, chargeback, and termination rules. No bonus applies to test, duplicate, invalid, refunded, charged-back, or cancelled-before-payment records. How to apply Please answer every screening question with specific, anonymised evidence. Generic “high-ticket closer” applications without funnel metrics will not progress. Shortlisted interviews and all pre-contract communication will remain on Upwork. Do not include phone numbers, email addresses, social handles, external meeting links, private customer information, or unauthorised call recordings in your application.