Automation Specialist - GoHighLevel, Zapier, SendGrid, etc.

We build and run lead-generation funnels for clients. We need someone to own everything that happens after a lead hits submit. Right now, too much of our stack stops at "the lead gets emailed to the client." We want automated follow-up, routing, notifications, and reporting running behind every funnel we launch, built once and reusable across clients. *What you'll be doing* + Building multi-step email and SMS follow-up sequences triggered by form submissions, bookings, and pipeline changes + Wiring together GoHighLevel, Zapier, SendGrid, Slack, webhooks, and whatever else the job calls for + Setting up sending infrastructure properly: domain authentication, SPF/DKIM/return-path records, unsubscribe groups, suppression handling + Designing automations that scale across clients (one Zap serving many clients via a client_id field, not 40 near-identical Zaps) + Handling the fiddly logic: exit conditions, branching, deduplication, error handling, retries + Writing email copy inside the sequences (nice to have) + Documenting what you build so we can hand it off or troubleshoot it without you *Sample task* This is a real brief, lightly edited. We want automatic email follow-up when someone fills out a lead form on a client funnel. Client funnels run on custom sites, each on its own vanity domain. We control the DNS. Leads submit a form with qualifying questions, and their info gets emailed to the client. Nothing happens after that. We want to add 4 follow-up emails over a week, sent as the client, with replies going to the client's real inbox. The client does not give us access to their actual domain. We use a vanity domain. But Reply-To needs to point at their real address. *You must have* - Hands-on experience with GoHighLevel - Strong Zapier skills - Comfort with transactional email infrastructure: SendGrid or similar, dynamic templates, unsubscribe groups, deliverability basics - Ability to work with DNS records (SPF, DKIM, CNAME, return-path) - Webhooks and API basics - Slack integration and notification workflows - Decent email copywriting. You don't need to be a world-class copywriter, but you should be able to write a clean 4-email follow-up sequence that sounds human and gets replies. We'd rather edit your draft than write it from scratch. - Clear written English and reliable communication *Nice to have* - Make.com or n8n experience - Airtable, Google Sheets automation - Calendly / GHL calendar booking integrations - Light scripting (JS or Python in Zapier code steps) - Experience building automations across multiple client accounts