Bilingual (English/Spanish) Assistant – Medical Records Department

SPANISH SPEAKER WANTED (Looking for 2 applicants, one who is fully bilingual) Social Security Disability law firm in the USA is seeking a bilingual legal assistant to join our Medical Records Department. This is a remote/work-from-home position. Schedule is Monday–Friday, 9:00 am–5:00 pm Central Time. Primary Responsibilities: - Communicate with medical providers via phone and online portals to request and follow up on medical records. - Track all requests and maintain accurate records logs. - Check for uploaded records and ensure they are saved to the correct case files. - Review records to ensure completeness and escalate issues when needed. - Maintain organized electronic case files using case management software. - Ensure compliance with SSA rules, including the five-day evidence rule before hearings. - Support team members in preparing files for hearings and submissions. - Speak with clients (both Spanish and English) Requirements: - Fluent in both English and Spanish (spoken and written). - Excellent communication skills, especially over the phone. - Strong attention to detail and organizational skills. - Fast learner who follows instructions carefully. - Comfortable working independently and meeting deadlines. - Reliable computer with strong internet connection. - Quiet, professional work environment. - Full-time availability during the required schedule. - Some office, medical records, or administrative experience preferred. Our law firm is growing and we are looking for a team player who is reliable, detail-oriented, and professional. This position offers potential for advancement within the firm. We require a trial evaluation period to ensure a great fit. To apply, please submit your resume in English and include a brief message explaining your experience and your fluency in Spanish and English. Thank you!