Billingual Medical Admin Assistant

We(Life Savers ER) are seeking a Virtual Medical Administrative Assistant with a clinical background (Medical Doctor, Physician, Nurse, or equivalent healthcare professional in your home country) to support our Personal Injury and Emergency Medicine operations. The ideal candidate is fluent in English and Spanish, has strong medical documentation knowledge, and can review physician charts for accuracy and completeness while coordinating referrals, medical records, and attorney communications. Key Responsibilities * Review medical records and physician documentation for accuracy and completeness. * Ensure medical charting supports diagnoses, treatment plans, and billing. * Process and track Personal Injury referrals using the MVA Log. * Coordinate patient scheduling and maintain accurate referral records. * Verify patient information and referral documentation. * Track Letters of Protection (LOPs), medical records, billing, and affidavit requests. * Communicate professionally with attorneys, case managers, providers, and internal teams. * Verify marketing assignments in Trello and update referral records. * Maintain daily referral reports and follow up on outstanding records. * Ensure all medical records are completed within the company's 48-hour turnaround goal. Qualifications * Medical degree or healthcare qualification (MD, MBBS, RN, PA, or equivalent). * Fluent in **English and Spanish**. * Minimum 2 years of experience in medical administration, medical records, or healthcare operations. * Strong knowledge of medical terminology and clinical documentation. * Excellent organization, communication, and attention to detail. * Experience with Personal Injury, EMRs, medical records, or attorney communications is highly preferred. * Proficient with Microsoft Office, Google Workspace, and comfortable learning new software. Ideal Candidate * Medical background with strong clinical understanding. * Comfortable reviewing physician documentation for quality and completeness. * Highly organized, proactive, and able to manage multiple priorities independently. * Professional, detail-oriented, and committed to maintaining HIPAA compliance. If you have a medical background and enjoy combining your clinical knowledge with administrative excellence, we'd love to hear from you.