COMPLIANCE ONLY: TikTok Ads Account Reinstatement Specialist (Policy / Manual Review Escalation)
Worldwide
URGENT: TikTok Ad Account Reinstatement & Unsuspension Specialist DO NOT APPLY IF YOU ARE AN AGENCY OR MEDIA BUYER. We are an e-commerce growth agency seeking an expert TikTok Reinstatement & Compliance Specialist to un-suspend a falsely flagged ad account after all standard internal agency and support channels have failed. Our single goal is full account reinstatement, unsuspension, and complete policy compliance. Client Type: Brick-and-mortar family museum / physical tourism attraction. All ad creatives are clean, 100% compliant family tourism videos. Ad Spend Potential: $100k+ annual budget ready to resume spending immediately upon reinstatement. What We Have Already Tried (And Why We Are On Upwork) We have spent months attempting to resolve this false-positive suspension through official channels without success: In-Platform Written Appeals: Submitted formal written appeals explaining the client is a legitimate physical landmark. The appeal was rejected almost immediately by automated bots under a generic "Fraud / Suspicious Behavior" policy reason. Payment Method Updates: Attempted updating credit cards / payment profiles, which immediately threw automated system errors due to the account's flagged status. TikTok Account Rep Escalations: Escalated directly through our assigned TikTok Account Representative (Shiena Tolentino). She submitted internal Athena escalation tickets, but confirmed reps do not have backend override access over internal Policy & Compliance decisions once an appeal is auto-denied. Because standard support channels, automated appeal forms, and assigned agency reps have hit a complete brick wall, we are hiring an Upwork specialist who possesses direct, specialized policy escalation pathways to force a genuine manual human review. What We Need From You Manual Policy Escalation: Bypass standard automated bot denials and submit a high-priority compliance escalation that reaches a human decision-maker. Full Account Reinstatement: Lift the false-positive ban and restore active ad spending capabilities. Compliance Audit: Verify that all underlying settings, billing, and creative assets are 100% compliant to prevent future automated sweeps. Qualifications Proven track record of unsuspending and reinstating TikTok Ad Accounts after both in-platform appeals and assigned agency reps have failed. Deep understanding of TikTok Advertising Policies, internal compliance workflows, and manual escalation channels. Ability to start immediately and move with extreme urgency.
- Less than 30 hrs/weekHourly
- 1-3 monthsDuration
- IntermediateExperience Level
$45.00
-
$60.00
Hourly- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:Less than 5
- Last viewed by client:yesterday
- Interviewing:2
- Invites sent:20
- Unanswered invites:12
About the client
- United StatesUnion8:44 AM
- $39K total spent77 hires, 3 active
- 1,019 hours
- Sales & MarketingSmall company (2-9 people)
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