Client-Facing SEO Account Executive - Hiring ASAP

We are a marketing agency that works exclusively with med spas and aesthetic practices, and we're looking for an experienced client-facing SEO professional to own the relationship side of our SEO work across an 80+ client portfolio. This is not a technical SEO role. We have a strategy and technical team already in place. What we need is someone who can translate their work into a story our clients understand, run strategy calls with confidence, and make sure every client feels genuinely consulted rather than managed. You'll also coach our account team on how to talk about SEO performance without falling back on jargon or dashboard recaps. We need someone who has real experience retaining and growing agency accounts, who is comfortable being the person a client leans on when they're anxious, and who understands that rankings are a means and not the end. Patient inquiries and booked consultations are what our clients actually care about. What You'll Do Own client communication and strategy for SEO across our portfolio Run SEO progression calls that lead with client goals, not just numbers Translate technical SEO work into language clients act on Coach account managers on client-facing SEO conversations Flag retention risk early and get ahead of client concerns Identify expansion opportunities in existing accounts Partner with our SEO strategy and technical leads to keep expectations and delivery aligned What You Must Have 5+ years managing client relationships in an agency setting, ideally with SEO or local search involved Strong working knowledge of SEO fundamentals, enough to answer a client's hard questions credibly A track record of retaining and growing accounts, not just hitting performance metrics 3+ years coaching or managing client-facing team members Comfort working alongside a technical SEO team without needing to own that side of the work Full-time availability Monday through Friday, 9am to 5pm EST Excellent written and verbal English This Role Is Not for You If You'd rather do the technical work yourself than coach others on how to talk about it You can't point to specific accounts you've retained or grown You've only worked in a generalist context without any vertical focus You can't commit to full-time EST hours