Cloud Phone/VoIP Expert Needed for End-to-End Business Phone System Setup
Worldwide
We are seeking an experienced cloud phone and VoIP specialist to configure a client’s business phone system from start to finish. The expert must be available to begin immediately and work directly with the client through screen sharing. **Responsibilities** - Review the client’s current phone requirements and account - Configure phone numbers, users, extensions, and permissions - Set up IVR/auto-attendant menus - Configure call routing, ring groups, queues, and forwarding - Set business hours, after-hours routing, and holiday schedules - Configure voicemail, voicemail-to-email, and SMS where supported - Connect desktop and mobile applications - Test inbound calls, outbound calls, transfers, voicemail, and SMS - Troubleshoot number, device, audio, or connectivity problems - Apply appropriate security and access controls - Provide simple documentation and a final client walkthrough **Requirements** - Proven experience implementing cloud VoIP systems end-to-end - Experience with platforms such as Zoom Phone, RingCentral, Dialpad, Vonage, Nextiva, or similar - Strong knowledge of IVR, call queues, number provisioning, routing, and SMS - Ability to explain technical steps clearly to a nontechnical client - Reliable communication and immediate availability - Healthcare or HIPAA-sensitive phone-system experience is preferred **Project Outcome** The client should have a fully operational and tested phone system, with all users, routing rules, voicemail, and supported messaging features working correctly. **When Applying, Please Answer** 1. Which cloud phone platforms have you configured?(Zoom Phone/RingCentral/Dialpad) 2. Describe a similar end-to-end implementation you completed. 3. Are you available to start immediately? 4. How many hours would you expect a standard setup to take? 5. Do you have experience configuring phone systems for healthcare organizations? This is initially a one-time project, with potential for ongoing phone-system support.
- Less than 30 hrs/weekHourly
- < 1 monthDuration
- IntermediateExperience Level
- Remote Job
- One-time projectProject Type
Skills and Expertise
Activity on this job
- Proposals:10 to 15
- Last viewed by client:2 weeks ago
- Hires:1
- Interviewing:4
- Invites sent:0
- Unanswered invites:0
About the client
- USADallas2:00 PM
- $1.6K total spent6 hires, 5 active
- 208 hours
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