🐮Community Manager for Skincare Brand

We're Fat Cow Skincare — a grass-fed, tallow-based skincare brand with a genuinely engaged community across our customers, social media audiences, and our affiliate and ambassador network. We're looking for a Community Manager to own that community and grow it. The role This is a community-first, hands-on role. Your job is to look after and build on the communities we already have — across every place people meet the brand — and turn passive followers into an active, loyal community. What you'll do Affiliate & ambassador network Run and grow our affiliate and ambassador programme across Instagram and TikTok Recruit, onboard and manage ambassadors — keep them active, supported and posting Track performance and keep relationships warm Facebook community group Post daily: updates, questions and engagement topics that get people talking Keep the group active, welcoming and on-brand every single day Social engagement Monitor comment sections across our channels and reply in the brand voice Engage everyone consuming our content or interacting with the brand Feed community insights (questions, ideas, complaints) back to the team Overall community growth Connect customers, viewers, affiliates and ambassadors into one community Spot trends, superfans and opportunities early What we're looking for Proven experience running social communities and/or affiliate/ambassador programmes (Instagram + TikTok essential) A natural community builder who genuinely enjoys talking to people online Reliable and consistent — daily posting and engagement is core to this role Strong, human written voice; can match and hold a brand tone Organised enough to track ambassadors, content and performance without dropping balls Bonus: DTC / beauty / skincare experience, or interest in the grass-fed / natural living space Budget & commitment This is an ongoing role paid as a £2,500/month retainer for roughly 20–30 hours per week (equivalent to about £25/hr). We're after someone who wants a stable, long-term relationship with the brand — not a one-off project.