Customer Service + Data Entry Specialist

Data Entry & Customer Service Specialist Needed Job Overview: We are looking for a reliable, detail-oriented, and highly organized Data Entry and Customer Service Specialist to join our team. In this role, you will be responsible for accurately managing our data records and providing excellent support to our customers. The ideal candidate is a quick learner, an excellent communicator, and someone who thrives in a fast-paced remote environment. Key Responsibilities: Accurately input, update, and maintain data in our CRM, spreadsheets, and databases. Respond promptly and professionally to customer inquiries via email, chat, or phone (adjust as needed). Troubleshoot basic customer issues, escalating complex problems to the appropriate team members when necessary. Perform regular data quality checks to ensure accuracy and resolve any discrepancies. Assist with administrative tasks and organize digital files as requested. Requirements & Qualifications: Proven experience in both data entry and customer service roles. Exceptional typing speed and high attention to detail (accuracy is critical). Fluent in written and spoken English with excellent communication skills. Proficient with standard office software (Google Workspace, Microsoft Excel/Word) and comfortable learning new CRM platforms or ticketing systems (e.g., Zendesk, Salesforce). Ability to work independently, manage time effectively, and meet deadlines. Reliable high-speed internet connection.