Customer Service Executive | Spanish

Comfort Click Ltd About Us Established in 2005, Comfort Click Ltd has grown to become one of Europe’s biggest, most experienced and highest quality retailers. For more than 20 years, we have specialised in premium health, beauty and wellbeing products, which we go to great lengths to source, in order to enrich the everyday lives of our customers. Commitment to clients and focusing on always delivering world-class customer service is what sets us apart from the competition. As well as this, we will always strive to seek self-improvement, so that our products and services remain unrivalled. Comfort Click Ltd operate advanced desktop and mobile sites, across most major EU markets. Our Requirement We are looking for an experienced Customer Service Representative to work from home, answer telephone calls, live chats and emails to a high standard in Spanish. Over the years we have built up a following from our customers, particularly in Spain. We are looking for someone who is passionate about helping people and offering a service that leaves our customers amazed. What do you need? At least 1 year’s previous experience either directly within customer services or similar. Be able to work from home on a freelance basis. Excellent skills of Spanish language, both written and oral. Good Understanding of the English language PC / Internet literate to a good standard. Numerate and have attention to detail. Well organised. Great at time management. Have a good computer and stable internet connection at home. You must have a home environment that is quiet and distraction free. Any relevant direct experience would be advantageous. An interest in natural healthcare and/or supplements would be great. Flexibility We are predominantly looking for people who can work part time (30 hours per week) between 8am to 5pm Monday- Friday (UK time). Benefits Excellent rates of remuneration (based upon experience). Flexible working hours. Work from home You will be working with one of the most established yet growing e-commerce companies in Europe. Due to the large number of applications received by us, we regret that you will not be contacted again unless you are shortlisted for the post and invited for an interview. Therefore, if you have not heard from us within 4 weeks of the date of your application, you should assume that you have not been successful on this occasion. This measure has been taken in the interests of efficiency and cost effectiveness and we apologise for any inconvenience this may cause.