$7-$10/ hr - Cybersecurity & IT Infrastructure Support Specialist - Remote | U.S. Business Law Firm

Compensation & Engagement • $7–$10/hour (USD) via Upwork • Full-time or part-time • Initial workload: ~20 hours/week, with expected growth to full-time (40 hours/week) within 3–6 months based on performance and business needs. ________________________________________ Compensation Progression Progression Basis Increase of $1/hour every quarter during the first year, based on performance, ownership, and demonstrated growth. *** NOTE ***: Quarterly compensation increases are discretionary and strictly performance-based; they will be granted only if the candidate consistently meets the firm’s high expectations—there is no automatic or time-based progression ________________________________________ The role begins at $7/hour during the initial 2-month training phase, with a reduced workload of approximately 20 hours per week to allow for onboarding and skill development. From month 3 to 5, the hourly rate remains $7/hour, while workload gradually increases toward full-time (40 hours/week) as the candidate takes on more responsibility. Starting month 6, compensation increases to $8/hour at full-time capacity, reflecting the transition to consistent independent contribution. At month 9, the rate increases to $9/hour, aligned with stronger ownership, reliability, and performance. By month 12, compensation progresses to $10/hour, with continued growth opportunities based on performance, contribution, and readiness for higher responsibility. ________________________________________ Career Progression We reward performance, not tenure. High performers will progress through a structured career path: • Cybersecurity & IT Infrastructure Support Specialist • Cybersecurity & Infrastructure Manager • Director of Cybersecurity & Information Technology Growth is driven by technical expertise, ownership, execution, innovation, and measurable business impact. ________________________________________ About Rose Law Firm Rose Law Firm is an innovation-driven U.S. business law firm serving middle-market companies across the United States. We rely heavily on secure technology, cloud infrastructure, cybersecurity, and AI-powered business solutions to support our attorneys, staff, and clients. Technology is a strategic function within the firm. We are committed to maintaining secure, resilient, and scalable IT systems while embracing emerging technologies that improve productivity and protect client information. ________________________________________ About the Role This is a technical cybersecurity and IT infrastructure position. You will support the firm's cybersecurity operations, cloud infrastructure, endpoint security, IT systems, AI technologies, and enterprise security initiatives while working closely with leadership, managed service providers (MSPs), and technology vendors. You will play a key role in: • Managing cybersecurity operations • Protecting firm infrastructure and cloud environments • Supporting AI technology implementation • Managing SaaS platforms and technology vendors • Responding to cybersecurity incidents • Implementing security controls and best practices • Supporting IT governance and compliance initiatives ________________________________________ Key Responsibilities Cybersecurity Operations • Monitor security alerts and investigate potential threats • Perform vulnerability assessments and coordinate remediation activities • Assist with endpoint protection, email security, identity management, and network security • Support incident detection, containment, recovery, and post-incident reporting • Maintain cybersecurity documentation and security baselines IT Infrastructure • Support Microsoft 365 administration • Assist with cloud platforms (Azure, AWS, or Google Cloud) • Maintain user accounts, permissions, and access management • Support server, workstation, networking, VPN, and endpoint administration • Coordinate software deployment and patch management • Monitor system health and infrastructure performance AI & Emerging Technology • Evaluate AI tools before deployment • Configure secure AI usage policies • Support implementation of AI productivity platforms • Monitor AI platform usage and security controls • Assist in integrating AI technologies into firm operations securely Vendor & SaaS Management • Evaluate SaaS vendors from a technical and security perspective • Review vendor security questionnaires • Coordinate software implementation and lifecycle management • Monitor vendor security compliance • Maintain technology asset inventory Security Governance & Compliance • Implement cybersecurity policies and standards • Support NIST, ISO 27001, CIS Controls, and cybersecurity best practices • Participate in security audits and compliance reviews • Maintain documentation required for cybersecurity programs • Assist with business continuity and disaster recovery planning Training & Reporting • Deliver cybersecurity awareness training • Promote phishing awareness and security best practices • Prepare security dashboards and executive reports • Maintain vulnerability reports and remediation tracking • Document incidents and lessons learned Operational & Strategic Support • Recommend infrastructure improvements • Support IT automation initiatives • Improve operational efficiency through technology • Coordinate with managed service providers • Participate in cybersecurity projects from planning through implementation ________________________________________ What This Role Is Not • Not a deep hands-on engineering or DevOps role • Not a 24/7 SOC or incident response position • Not a network engineering or infrastructure build-out role • Not a helpdesk or ticket-based IT support position • Not a compliance-only or documentation-focused role • Not full ownership of direct infrastructure execution (vendors/MSPs handle implementation) This role is best suited for professionals who are comfortable operating at the intersection of cybersecurity, IT operations, vendor coordination, and strategic oversight, rather than purely hands-on engineering or helpdesk support. ________________________________________ Qualifications Required • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Information Systems, or related field • 2–6 years of experience in: o Cybersecurity o IT Infrastructure o Cloud Administration o Systems Administration o Network Administration • Strong troubleshooting and analytical skills • Excellent written and verbal English communication • Ability to work independently with a strong ownership mindset Preferred • Microsoft Azure Administrator • Microsoft 365 Administrator • CompTIA Security+ • CompTIA Network+ • CISSP (or working toward certification) • CEH • Azure Security Engineer • Experience with Microsoft Defender, Sentinel, CrowdStrike, or similar platforms • Experience supporting law firms or professional services organizations Note: Candidates are not required to have all listed certifications. Applicants with one or more relevant certifications will be considered. ________________________________________ Core Competencies • Cybersecurity Operations • IT Infrastructure Management • Cloud Computing • Identity & Access Management • Endpoint Security • Risk Assessment • Incident Response • Network Security • Security Documentation • Technical Troubleshooting • Problem Solving • Communication • Accountability • Continuous Learning ________________________________________ What Success Looks Like Within the First 90 Days You will: • Become familiar with the firm's IT infrastructure and cybersecurity environment • Independently manage routine cybersecurity and infrastructure tasks • Assist with vulnerability remediation and security monitoring • Produce accurate technical documentation and reporting • Support ongoing technology projects with minimal supervision Long-Term Success Includes • Improving the firm's cybersecurity posture • Increasing infrastructure reliability and system uptime • Successfully implementing security improvements • Reducing security risks through proactive monitoring • Demonstrating readiness for leadership progression ________________________________________ Work Schedule • Fully remote • Mandatory collaboration hours: Monday–Friday 7:00 AM – 02:00 PM Pacific Time • Additional flexible hours as needed ________________________________________ Technology Requirements • Reliable high-speed internet • Professional workstation with dual monitors preferred • Webcam and microphone • Quiet working environment • Experience with: o Microsoft 365 o Azure o VPN o Endpoint Security Platforms o ClickUp o AI Productivity Tools o Remote Management Software • Willingness to use Upwork Time Tracker ________________________________________ Our Culture We hire individuals who embody our core values: • Integrity – Protect company assets and data • Ownership – Take responsibility for technical outcomes • Coachability – Learn continuously • Excellence – Deliver secure, high-quality solutions • Teamwork – Collaborate across departments We value professionals who are: • Humble • Hungry • Smart • Technically curious • Solution-oriented • Committed to continuous improvement ________________________________________ What We Offer • Fully remote work environment • Clear path to IT leadership • Performance-based career progression • Exposure to enterprise cybersecurity technologies • Opportunities to work with cloud platforms, AI technologies, and modern security tools • Direct collaboration with firm leadership • Continuous learning and certification support ________________________________________ How to Apply Please submit: • Your CV/Resume • A brief cover letter addressing: o Your cybersecurity and IT infrastructure experience o A cybersecurity or infrastructure project you independently planned or implemented o A security incident or technical challenge you successfully resolved o Why you believe you can grow into a leadership role within six months Applications are reviewed on a rolling basis. ________________________________________ Recommended Skills Cybersecurity | IT Infrastructure | Microsoft 365 | Azure | AWS | Networking | Windows Server | Endpoint Security | Microsoft Defender | Identity & Access Management | Vulnerability Management | Incident Response | Cloud Security | Security Compliance | Patch Management | Risk Assessment | NIST | ISO 27001 | Technical Documentation | ClickUp | AI Tools | English (Fluent) ________________________________________ We are looking for IT professionals who are passionate about cybersecurity, infrastructure, cloud technologies, and continuous improvement. The ideal candidate takes ownership, solves technical challenges proactively, and is committed to building a long-term career in enterprise cybersecurity and information technology.