Digital Product E-Commerce & Tech Stack Expert | Showit + Checkout + Product Delivery
Worldwide
Digital Product E-Commerce & Tech Stack Expert | Showit + Checkout + Product Delivery We are looking for an experienced **digital product/e-commerce systems expert** to help us finalize and implement the best tech stack for our growing digital product shop. We are a wedding photographer and graphic designer with a solid amount of technical experience. We have both run courses through ThriveCart, built email sequences in Flodesk, created basic ManyChat automations, used Shopify Lite, explored Kajabi, and already have Stripe set up. We also currently own ThriveCart Pro+ (but that doesn't mean we have to stick with that.) We are not looking for someone to teach us the basics. We need someone who can look at the entire system, solve the limitations we are running into, and build a seamless customer experience. Our sales pages will remain in Showit.. We currently have 3 individual Showit template products + 1 bundle containing all 3, with plans to grow to around 20+ products, a community, and courses so we want to keep that in mind as well when choosing platforms. Each product is delivered through a PDF containing instructions, resources, and the customer's Showit Share Key. What We Need Help Solving Our ideal customer journey is: **Showit Sales Page → Add to Cart / Checkout → Order Bump or Upsell → Payment → Automatic PDF Delivery → Customer Portal → Follow-Up Emails → Review Request → Future Product Updates** Checkout + Cart We want the checkout experience to feel as native and seamless as possible with our Showit website. Ideally, customers could either: • Add multiple products to a cart directly from our Showit website • Purchase multiple products in one transaction • Or complete checkout directly/seamlessly from the sales page We also need: • Upsells, downsells, and order bumps • Bundles and discount codes • Apple Pay/card payments • Proper digital product tax handling • Simple checkout with minimal redirects ### Product Hosting + Delivery This is one of our biggest current problems. We want the platform to **natively host the PDF product itself** rather than requiring us to host files in Google Drive, Amazon S3, ProductDyno, or another third-party file host. After purchase, customers should automatically receive the correct PDF. We also want to be able to replace or update that PDF later without rebuilding the entire delivery system. ### Customer Portal We strongly prefer a system where customers can create an account/login and see all products they have purchased. This is especially important because our products contain **Showit Share Keys**, tutorials, resources, and information that may be updated in the future. Customers should ideally be able to: • Log in anytime • See everything they have purchased • Re-download their PDFs • Access the most current version of their product • Access updated resources or instructions • Purchase additional products easily ### Customer Follow-Up + Email Automation We want the experience after purchase to feel intentional and automated. For example: **Purchase → Product Delivery → Getting Started → Check-In → Helpful Tips → Review Request → Related Product Offer** We want customers segmented based on which products they own so updates and emails only go to the appropriate customers. ### Two Co-Owners + Revenue Splitting The products are owned **50/50 by two separate business owners**. We need help determining the cleanest payment and accounting structure so that each owner receives their 50% share and is responsible for taxes on their portion rather than one business appearing to receive 100% of the revenue. Ideally, sales tax would be collected/remitted appropriately first, and the remaining revenue would then be split 50/50. We are interested in understanding whether this should be handled through **Stripe Connect, connected accounts, automated payouts, another payment processor, or a different business/accounting structure.** We want someone who understands both the technical side and how the transaction flow affects reporting and bookkeeping. We will involve our tax/accounting professionals where necessary. ## Platforms We Are Considering We are open to the right combination of platforms, including: **ThriveCart Pro+** **Shopify** **Kajabi** **WooCommerce** **Stripe / Stripe Connect** **Digital product/customer portal platforms** **Flodesk or another email platform** **Zapier / Make** We already own ThriveCart Pro+ and like its one-time pricing, upsells, checkout functionality, and flexibility. However, we have not found a clean solution within ThriveCart for **native PDF hosting, long-term customer product access, easy product updates, and a storefront/cart experience where customers can purchase multiple products together.** We are very open to keeping ThriveCart if there is a better way to structure it, or using another platform if it solves these problems more effectively. ## What We Want From You We want someone who can recommend the **simplest overall system**, explain why it is the best fit, and then implement it. Our priorities are: 1. Keep all sales pages in Showit 2. Seamless checkout/cart experience 3. Native PDF hosting and automatic delivery 4. Customer login/product library 5. Easy future product updates 6. Upsells, downsells, order bumps, and bundles 7. 50/50 payment splitting between two owners 8. Clean sales tax/payment reporting 9. Automated customer follow-up and review requests 10. Minimal unnecessary monthly software costs 11. A system we can easily manage ourselves after setup ## When Applying Please include: 1. The exact tech stack you would recommend for us and why 2. How you would handle PDF hosting and delivery 3. How you would create the customer portal/product library 4. How you would structure the 50/50 co-owner payment flow 5. How you would handle upsells, bundles, and customers purchasing multiple products 6. Whether you would keep ThriveCart Pro+ in the stack or replace it 7. Examples of similar digital product systems you have built 8. Expected recurring software costs 9. Estimated project cost and timeline 10. Whether you provide documentation/training after implementation We are not looking for the system with the most features. We want the **simplest, most reliable setup that gives customers an excellent experience and is easy for us to maintain as the shop grows.**
$500.00
Fixed-price- ExpertExperience Level
- Remote Job
- One-time projectProject Type
Skills and Expertise
Activity on this job
- Proposals:Less than 5
- Last viewed by client:yesterday
- Interviewing:0
- Invites sent:15
- Unanswered invites:14
About the client
- United States9:26 PM
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by