Domain Blacklist Removal — False Positive on VirusTotal & ISP Unblocking

Posted 3 weeks ago

Worldwide

Summary

Here's the rewrite: Title: Cybersecurity & Domain Reputation Specialist — False Positive Removal, Blacklist Delisting & Ongoing Protection Description: We run a Shopify store that was incorrectly flagged as malicious/phishing by multiple security vendors on VirusTotal following a domain migration while running high volume paid traffic. No malware, no hacking — purely a false positive reputation issue. We need someone to take full ownership of the following: Immediate cleanup: Submit and manage false positive removal with all flagging vendors including CRDF Labs, BrightCloud/Webroot, BitDefender, Sophos, CyRadar, G-Data, Lionic, SafeToOpen, VIPRE and others Handle ISP unblocking with Comcast, Spectrum and AT&T Identify what specific signals are triggering flags and fix them Site compliance audit: Audit privacy policy, cookie consent, terms of service against vendor detection criteria Audit all third party scripts, tracking pixels and cookies Review DNS, WHOIS, SSL configuration Implement any missing trust signals security systems look for Prevention: Set up ongoing VirusTotal monitoring Build a documented playbook to prevent this happening again Advise on domain warmup protocol for future brand launches Experience with VirusTotal false positive removal, BrightCloud/CRDF Labs specifically, and ISP security systems required. WordPress malware removal experience is not relevant to this job.

  • Less than 30 hrs/week
    Hourly
  • < 1 month
    Duration
  • Expert
    Experience Level
  • $8.00

    -

    $60.00

    Hourly
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
DNS
System Administration
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:3 weeks ago
  • Hires:
    1
  • Interviewing:
    4
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since May 10, 2021
  • United States
    Sheridan7:36 AM
  • $19K total spent
    9 hires, 3 active
  • 36 hours

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