EDI Production Support Analyst

About the Role We're looking for a detail-oriented EDI Production Support Analyst to join our team. In this role, you will make sure our electronic data exchanges run smoothly every day. You'll work closely with both our internal teams and external trading partners to make sure orders, invoices, and shipments are processed correctly and on time. If you enjoy problem-solving, working with data, and improving business processes, this role is a great fit for you. About Americanflat At Americanflat, we're passionate about making home décor stylish, affordable, and accessible to everyone. Our thoughtfully curated collections empower customers to transform their spaces into inviting, personalized homes. Our products move through Amazon, Walmart, Target, Wayfair, and our own store, which is where this role comes in. Key Responsibilities • Monitor daily EDI transactions to ensure all orders, invoices, and shipment notices are sent and received correctly. • Identify and resolve EDI or system integration errors quickly to avoid delays in order processing or fulfillment. • Collaborate with internal teams (operations, logistics, accounting, and IT) and external trading partners to correct data issues. • Analyze recurring EDI errors to find root causes and suggest improvements for smoother data flow. • Support onboarding and testing of new trading partners, including validating EDI transaction sets (850, 856, 810, etc.). Requirements • Working knowledge of EDI standards such as ANSI X12, EDIFACT, and XML/Flat File formats. • Familiarity with key EDI document types including 850 (Purchase Order), 856 (Advance Ship Notice), 810 (Invoice), and 940/945 (Warehouse Orders/Shipments). • Ability to read and interpret mapping specifications and troubleshoot translation errors. • Experience with ERP systems and its EDI integrations, is preferred. • Previous experience supporting EDI implementations or partner onboarding. Working With Us • Fully remote, work from anywhere • Ongoing engagement, not a one-off project • 40 with overlap required during 9 AM to 6 PM EST To Apply In your proposal, please tell us briefly: 1. Which EDI standards and document types you have worked with directly. 2. A time you diagnosed a rejected or failed transaction, and what the cause turned out to be. Please skip generic proposals. We read the answers to these two questions first.