English-Spanish Virtual Assistant and possible lead generator

Our growing laser hair removal and beauty business is looking for a highly organized, detail-oriented Virtual Assistant to join our team. We are looking for someone who takes initiative and can help support multiple areas of the business. Responsibilities include: • Answering incoming calls, texts, emails, and social media inquiries • Booking, rescheduling, and confirming appointments • Following up with leads and converting inquiries into consultations and appointments • Managing missed calls, no-shows, cancellations, and waitlists • Responding to client questions regarding treatments, pricing, packages, and promotions • CRM and client database management • Organizing and updating client records • Sending reminders, follow-ups, and review requests • Assisting with administrative tasks and daily operations • Monitoring team communications and helping ensure tasks are completed • Basic reporting and tracking of appointments, leads, and sales • Lead generation and outreach (experience preferred) • Identifying potential partnerships, referral opportunities, and business development opportunities Requirements: •Monday through Friday 9 a.m. to 5 p.m. EST • Fluent in English and Spanish (written and verbal) • Strong communication and customer service skills • Excellent organizational skills and attention to detail • Comfortable learning new software and systems • Reliable internet connection and quiet work environment • Experience in beauty, medical spa, aesthetics, wellness, or appointment-setting is a plus • Experience with lead generation, sales, or customer follow-up is a plus This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants to grow with an expanding beauty and aesthetics company. To apply, please send:
• Your resume
• Relevant experience
• Your availability
• A short voice note introducing yourself. We look forward to meeting you.