Founder’s Associate / Business Operations Lead

Kluff is an early-stage AI company building infrastructure for how teams work with AI agents. We’re developing a platform that helps companies run, coordinate, govern, and learn from AI agents across their organization. We’re looking for a highly capable generalist to work directly with the founder and help operate the company. This is not a traditional administrative role. You’ll have broad exposure to nearly every part of the business and will be expected to take loosely defined priorities, turn them into concrete plans, and make sure they get executed. The right person is organized, analytical, resourceful, and comfortable taking ownership without needing detailed instructions. You should enjoy figuring things out, communicating with different stakeholders, and moving quickly across very different types of problems. ### What You’ll Do * Work directly with the founder on company priorities and special projects * Turn ideas and decisions into actionable plans and follow through on execution * Coordinate employees, contractors, vendors, and external partners * Help manage recruiting, interviews, onboarding, and contractor relationships * Track company priorities, KPIs, budgets, expenses, and operational metrics * Conduct market, competitor, customer, and business research * Prepare analysis and recommendations to support company decisions * Build and improve internal processes, documentation, and SOPs * Help manage vendor relationships, software subscriptions, and service providers * Coordinate projects across engineering, product, marketing, sales, and operations * Identify operational problems and proactively propose solutions * Prepare meeting agendas, capture decisions, and ensure follow-up happens * Assist with partnerships, customer conversations, fundraising materials, and other high-priority initiatives as needed * Take ownership of miscellaneous problems that arise while building an early-stage company Who We’re Looking For You may be a good fit if you have experience in one or more of the following: * Startups * Business operations * MBA or business-school projects * Entrepreneurship * Project or program management * Strategy and operations More important than a specific background is your ability to think clearly and get things done. You should be: * Highly organized and dependable * Comfortable working with ambiguity * Strong at written and verbal communication * Analytical and financially literate * Comfortable using spreadsheets and working with numbers * Able to research unfamiliar topics quickly * Comfortable managing multiple projects simultaneously * Willing to challenge assumptions and make recommendations * Capable of working independently without constant supervision * Interested in AI, startups, and technology ### Tools Experience with tools such as the following is helpful but not required: * Google Workspace * Excel / Google Sheets * Notion * Slack * Project management tools * AI tools such as ChatGPT, Claude, or similar systems ### Why This Role Is Different This role offers substantially more ownership than a typical operations or analyst position. You’ll work directly with the founder, see how decisions are made across the entire company, and gradually take responsibility for larger parts of Kluff’s operations. There is significant room for the role to grow based on performance. Someone exceptional could eventually become one of the key people responsible for operating and scaling the company. We care much more about judgment, initiative, and execution ability than years of experience or an impressive title. When applying, please briefly tell us about a situation where you were given an ambiguous problem, figured out what needed to be done, and took ownership of getting it completed.