Fractional COO For Initial Systems Consult: Help Our Special Education Agency Get Unstuck!

Fractional COO Needed: Initial Consult to Help Us Get Unstuck! We're a small special education agency that lifts up neurodivergent kiddos with autism, visual impairments, Down Syndrome and other disabilities, supporting their learning through the power of music. If you ever need a song to help you remember those 20 things on your task list or to remember to breathe when you're stuck on hold for 2 hours... we can help ;) We'd love to put all of our focus on our students and spend less time wrangling our many tracking systems and platforms. We're currently duct-taping things together with Trello, Google Sheets, and Gusto for payroll, but the systems are not efficient. We're looking for an experienced fractional COO or operations consultant to do an initial screenshare consult with us. You'd look at what we're currently using, hear of where the bottlenecks are occurring, and give us clear, practical recommendations on what combination of systems, platforms, or AI tools could move the needle on our efficiency. What we need help tracking and managing: -Hiring pipeline (where applicants are in the process) -New hire onboarding (a clear checklist for the new hire, a clear checklist for our admin staff, and tracking completion of both) -Staff certification and training expiration dates -Organization of handbooks, SOP, manuals across platforms -Orientation steps and confirming new hires complete them -Student caseload assignments for our therapists, tracking annual service hours -Equipment checkout for company gear The Plan: One virtual screenshare consult to start (we can discuss ongoing hours if it's a good fit) Review of our current systems (Trello, Google Sheets, Gusto) A clear set of recommendations we can actually act on, with realistic budget guidance since we're a small business Who we're hoping to find: Someone who has helped small teams or small agencies, comfortable with Google Workspace, general HR/ops platforms, and project management tools like Trello, monday.com, or similar. Bonus if you've worked with schools, healthcare, or therapy agencies. Please share your experience with similar small-business projects when you apply.