Google Review Crisis Specialist Needed (Fake/Malicious Reviews Removal + Reputation Management)

Job Description We’re looking for an experienced reputation management specialist to help address a recent influx of suspicious and likely malicious Google reviews on our business profile. This is not a basic VA task. We need someone who understands how to actually get results with Google — not just flag reviews and hope. Scope of Work Audit recent Google reviews and identify which violate Google’s policies Strategically flag and report reviews for removal (not just bulk reporting) Submit escalation requests through proper Google Business channels Advise on best practices to increase likelihood of removal Draft professional, on-brand public responses to negative reviews Recommend a short-term strategy to stabilize and improve overall rating What We’re Looking For Proven experience getting Google reviews removed (please provide examples) Deep understanding of Google Business Profile policies and escalation paths Ability to distinguish between legitimate vs. fake/malicious reviews Strong communication and judgment — we care about tone and brand perception Bonus: Experience with local businesses (fitness, hospitality, or service businesses) Success Criteria Removal of a meaningful portion of policy-violating reviews Clean, professional responses live on all remaining negative reviews Clear plan to protect and improve rating going forward To Apply Please include: Examples of Google reviews you’ve successfully had removed Your approach to handling a situation like this Estimated timeline and expected success rate Optional Add-On (if you want to be more aggressive in filtering) If your strategy is just “flag and wait,” this is not the right fit.