Interim Head of HR / Fractional People Manager – Amazon Agency

We're seeking an experienced fractional HR/People Operations leader to serve as our Interim Head of HR at a fast-growing Amazon agency. This is a hands-on role for someone who can independently own the full HR function, serving as the sole HR resource for the company. You'll advise leadership, manage recruiting, handle employee relations, and keep our people operations running smoothly. We'll provide a thorough onboarding to get you up to speed on our team, systems, and priorities, and we're looking for someone who can then operate independently and make sound decisions in a fast-paced environment. Responsibilities: HR Strategy & Advisory: Advise leadership on HR best practices, employee engagement, performance management, workforce planning, and organizational effectiveness. Partner with leadership on people strategy aligned to business goals. Maintain and recommend improvements to HR policies and programs. Recruiting & Talent Acquisition: Own recruiting strategy and hiring processes for open roles. Develop job descriptions, interview processes, and candidate evaluation criteria. Source, screen, and coordinate interviews, and manage onboarding planning for new hires. Employee Relations & Performance Management: Serve as the go-to contact for employee relations, workplace concerns, and conflict resolution. Support managers with performance reviews, coaching, and performance improvement plans. Drive employee engagement and retention initiatives. People Operations: Administer onboarding, offboarding, personnel records, and the full employee lifecycle. Recommend improvements to HR systems, workflows, and reporting. Build templates, forms, and documentation as needed. Policies & Compliance: Draft and update employee handbooks, policies, and procedures. Support compliance with applicable employment laws and flag risks with mitigation recommendations. Leadership Support: Coach executives and managers on people management, culture, and leadership effectiveness. Attend leadership and recruiting meetings as the HR representative and provide regular reporting on HR initiatives and progress.