Klaviyo Account Manager / Email Strategist For E-commerce Brands (Arabic Speaking)

ABOUT AA Sends AA Sends is a leading email, SMS, and WhatsApp marketing agency in the MENA region. We partner with some of the biggest and fastest-growing e-commerce brands in the Gulf and beyond, running retention as a full revenue channel: strategy, copy, design, and Klaviyo execution, handled end to end. Our work is measured one way, the revenue we add without a single dollar of extra ad spend. MISSION FOR THE ROLE Account Managers own their client relationships end to end: strategy, communication, execution, and results. You're the bridge between our internal team and each brand we serve, and your job is to keep every account retained, performing, and happy. CORE RESPONSIBILITIES - Strategy & Execution: Own the full email marketing strategy for each account: flows, campaigns, and any initiative that moves revenue. - Flows: Build and maintain every automated flow, with consistent A/B testing and strategic updates. - Campaigns: Plan and execute weekly campaigns, from calendar creation through final approval and send. - Pop-Up Forms: Build and continuously optimize high-converting pop-ups through A/B testing and performance tracking. - Client Communication: Act as the main client contact, regular updates, leading calls, and fast, clear responses. - Client Revisions: Handle client-requested email revisions yourself, pulling in the team only when the scope genuinely requires it. - Team Oversight: Lead your pod with daily check-ins and full accountability for quality and deadlines. DAILY, WEEKLY, MONTHLY Tasks Daily - Respond to client and team messages within 60 minutes during work hours - Acknowledge revision requests within 2 hours; complete within 24 hours - Ensure every email is error-free, approved, and scheduled - Keep task boards and pod workloads updated and prioritized - Review and send final emails to clients Weekly - Send a Monday status and performance report to each client - Run an in-depth Klaviyo audit per account to surface findings and opportunities - Keep at least 3 A/B tests live per account Get campaign calendars approved two weeks ahead - Host one pod meeting to align on priorities and workload Monthly - Audit each account for growth opportunities Deliver a full monthly performance deck - Finalize next month's campaign calendar and briefs by the 15th - Suppress and clean Klaviyo profiles, and downgrade billing where it saves the client money COMPENSATION - Competitive base salary, paid on time every month - Performance bonuses on top, tied to the revenue you generate and the clients you keep. - Bonuses recur every month performance holds, so a good account pays you again and again - Top performers move into Senior Account Manager and lead their own team of AMs. We promote from inside first - No ceiling. Your pay is capped by your results, not by a salary band WHY WORK AT AA SENDS? - Fastest growing email and SMS/WhatsApp marketing agency in the MENA region - Incredible culture, young, fast-moving team that actually likes working together - Working with the best and biggest brands in the region - Constant learning and improving; you get access to courses, resources, and everything you need to sharpen your craft - Remote job from anywhere HOW TO APPLY: 1. Share a link to your portfolio & case studies, showing klaviyo accounts you've owned and the results you drove. 2. Share a 60–90 second loom talking about your experience being an Account Manager / Email Strategist!*