Klaviyo & Shopify Email Marketing Specialist – E-commerce – 8 hrs/week

Klaviyo & Shopify Email Marketing Specialist We are a growing UK e-commerce business selling automotive keys, remotes, locksmith tools and related products. We are looking for an experienced **Klaviyo and Shopify specialist** to take responsibility for our email marketing and customer database. We already use **Shopify and Klaviyo**, but we need someone to properly manage and develop this side of the business. Our website: https://accessfobs.co.uk Please take a look at the website before applying so you have an understanding of our products and customers. ## What we need help with * Review and improve our existing Klaviyo account * Maintain and organise our customer contacts * Create useful customer segments based on purchase history and behaviour * Build and manage Klaviyo flows and automations * Welcome emails * Abandoned basket * Browse abandonment * Post-purchase * Cross-selling * Win-back campaigns * Create a monthly email marketing calendar * Plan and send regular email campaigns * Build emails within Klaviyo * Use Shopify customer and product data effectively * Monitor campaign and flow performance * Provide clear analytics and reporting * Track revenue generated from email marketing * Recommend ways to increase repeat purchases and customer value ## Future development We would also like to explore: * Investigate Klaviyo WhatsApp messaging * Developing our Facebook/Instagram presence * Better integration between email, customer and social marketing These are a bonus rather than essential requirements. ## Who we're looking for You should have proven experience with: * Klaviyo * Shopify * E-commerce email marketing * Klaviyo flows and automation * Customer segmentation * Email analytics and reporting We are looking for someone who is **commercial and analytical**, not just someone who can design attractive emails. We want someone who can look at our customer data and identify opportunities such as: **"Customers who bought X are likely to need Y, so let's target them."** The aim is to generate **sales and repeat customers**, not simply improve open rates. ## Hours Approximately **8 hours per week initially**. We are looking for someone who can work with us on an ongoing basis and become our regular Klaviyo/CRM specialist. We would start with a **one-month trial period** and continue long term if it works well. ## Please tell us in your application 1. How many years' experience do you have with Klaviyo? 2. How much Shopify experience do you have? 3. What Klaviyo flows have you built and managed? 4. Have you managed email marketing for an e-commerce business? 5. Can you give examples of results you have achieved? 6. Do you have experience with Klaviyo WhatsApp? 7. Do you have Facebook/Instagram marketing experience? 8. What would you look at first if you took over our Klaviyo account? 9. Your hourly rate and availability. **Please don't send a generic application. We would like to hear specifically about your Klaviyo and Shopify experience.**