Klaviyo Specialist for Email Automation

The store: GridGarage Inc We are looking for an experienced Klaviyo specialist to build essential automated email flows and lead capture for our high-ticket Shopify store. Our primary products are modular garage flooring systems with an AOV of $1,500+. We are actively driving paid traffic through Meta and Google and use a custom floor configurator that allows customers to select their tile, dimensions, pattern, and colors. We need someone who understands high-ticket ecommerce and conversion strategy, not just basic Klaviyo setup. Scope of Work 1. Abandoned Cart Flow — 3 Emails Build a 3-email recovery sequence: 1 Hour: Return customer directly to their saved cart/project. Reinforce warranty, fast delivery, DIY installation, and product quality. 24 Hours: Address high-ticket objections including financing, measurements, tile/design questions, and access to phone/email project assistance. 48 Hours: Final recovery email introducing a $50 purchase incentive and strong return-to-cart CTA. Dynamic cart links must return customers as close as technically possible to their existing cart/configuration. 2. Checkout Abandonment Set up appropriate recovery for customers who begin checkout but don’t purchase. Checkout customers should be treated as higher-intent prospects and messaging should focus on financing, purchase reassurance, and access to personal project assistance. 3. Exit-Intent Popup + Welcome Flow Create a clean desktop/mobile exit-intent popup offering: $50 Off Your Garage Floor Capture the visitor’s email and trigger a 2-email welcome sequence that delivers the offer, builds trust, and drives the customer back to our floor configurator. Popup timing, frequency, and suppression rules should follow CRO best practices. 4. Configurator Abandonment / Behavioral Tracking Our Shopify store has a custom floor configurator. We want you to evaluate how Klaviyo can track customer progression such as: Started Design → Entered Dimensions → Added to Cart → Started Checkout → Purchased Where technically possible, we want to recover identifiable visitors who begin designing a floor but leave before adding to cart. Please recommend the best implementation using Klaviyo/Shopify events and custom event properties if necessary. 5. Shopify/Klaviyo Integration & Testing Fully configure and test: Shopify/Klaviyo integration and events Dynamic cart/checkout links Product/cart data Purchase suppression Coupon functionality Desktop/mobile email rendering Popup behavior Flow triggers and exclusions Tracking and attribution Customers who purchase must immediately exit all abandonment sequences. Requirements Strong Klaviyo + Shopify experience Experience with high-ticket ecommerce ($1,000+ AOV preferred) Advanced abandoned-cart and checkout recovery experience Experience with Shopify custom events/dynamic properties Strong direct-response copywriting Understanding of high-ticket purchase objections Strong QA/testing skills 48-hour turnaround preferred for core flows and popup Please Answer These 3 Questions 1. How would you approach cart/checkout recovery differently for a $1,500+ purchase versus a typical low-ticket ecommerce product? 2. Our store has a custom floor configurator. How would you track and recover an identifiable visitor who starts designing but leaves before adding to cart? 3. How would you return a customer from a Klaviyo email to their existing Shopify cart/configuration rather than simply sending them back to a product page? Please do not send a generic Klaviyo proposal. We are looking for someone who can build a conversion and recovery system appropriate for a considered, high-ticket purchase.