Sr Lifecycle Marketer (Email + SMS for DTC eComm)

Hello! We are a boutique Retention Marketing agency serving DTC eCommerce brands. We're hiring a senior operator to own delivery outright. Hands-on in strategy, copy, and performance optimization for every account in our portfolio. Not oversight. Not directing traffic. Rolling up your sleeves and making it rain - backed by a pod (AM, Designer, Klaviyo Tech). This is THE most important operating role in the agency outside the Founder. What you'll own: - Daily creative and copy review, calendar collaboration, account performance, testing protocols. - High-level client comms (account strategy, cultivating rapport, handling pushback and client issues) - New client onboarding start to finish, including intro-offer projects that decide whether a client stays. - Copy quality as de facto copy chief. - New channel rollouts (SMS, direct mail, push) and upsell opportunities within the book. - Leading the pod (morale, support, development, accountability) - Building systems and playbooks across the delivery infrastructure Who this is for: 1. You've run your own retention marketing agency, or held a senior strategic role inside one. 2. You've been the strategic lead behind real, documented results for 7 and 8 figure eCommerce brands, end to end. 3. Fluent across Shopify Plus, Klaviyo, Recharge, Alia. Bonus if you've used PostPilot. 4. You speak CAC, MER, LTV, ROAS, and churn fluently. 5. You learned to write direct-response copy before AI could, and you still actively write strong copy. 6. You hold your ground with strong personalities without damaging the relationship. Compensation: $100,000-$140,000 OTE Think you're a fit? Send a cover letter with a non-standardized elevator pitch for your capabilities to crush it in this role (no AI submissions please). Make sure to start your cover letter with the word delivery. And also include the name of your favorite copywriting or marketing book and how it shapes your approach to retention marketing.