Loan Flow Walkthrough: Show Us Fintech Apps in the United Kingdom

What we are doing: We are studying how loan apps present and explain an offer for an additional loan to a customer who already has one running, where the offer appears, what it is called, and what people understand from it. In a short Zoom session, the participant opens the app on their own phone, shares their screen, and walks us through what they see while we listen. Important note: We are not assessing anyone's finances, credit standing, or decisions. We are assessing the app. Who we need: Group A - a person who has an active loan and has received a top-up offer Group B - has an active loan, no offer yet Group C - repaying two or more loans at once Please see the list of fintech companies we are primarily interested in: Monzo, Lloyds, NatWest, Santander UK, HSBC UK (please specify when applying for the job) To take part in this research, reply with: - Which loan app you use - Whether you have an active loan right now - Whether that app has recently offered you an additional or top-up loan