Make.com and Smartlead Automation Specialist – Initial Audit and Ongoing Maintenance

We are a UK property services company looking for an expert to audit, repair and maintain our existing marketing automation system. Our system currently uses: • Make.com • Smartlead • Twilio • Google Sheets • Make Data Stores • Webhooks and API requests The system sends email campaigns and scheduled SMS messages to landlords. It also processes replies, bounces and unsubscribes, pauses leads and moves leads between different marketing campaigns. The automations are already built and live, but we need an expert to review the complete system and ensure it is accurate, reliable and efficient. Initial work required: • Audit all Make scenarios and Smartlead campaigns • Check and correct every field mapping • Investigate occasions where information is placed in the wrong field, such as a surname being stored as the location • Review filters, routers, webhooks, schedules and API calls • Prevent duplicate emails and SMS messages • Ensure email or SMS replies stop future communications • Ensure bounced, unsubscribed and do-not-contact leads are handled correctly • Safely handle missing phone numbers, lead IDs and incomplete records • Check campaign movement, continuation dates and festive-email scheduling • Review our Smartlead email sequences, settings and sending schedules • Improve error handling, logging and failure notifications • Reduce unnecessary Make credit usage without making the system less reliable • Test the complete system using controlled test leads • Back up all scenarios before making changes • Document what every scenario does and provide a record of all changes We would also like ongoing support after the initial work, including: • Monitoring failed or incomplete executions • Repairing faults when required • Reviewing new campaigns and automation changes before activation • Monthly system health checks • Maintaining documentation and a change log • Urgent support for problems such as duplicate messages or incorrect data Required experience: • Advanced Make.com experience • Smartlead experience, including campaigns, webhooks and API integrations • Twilio SMS integrations • Google Sheets and Make Data Stores • REST APIs, JSON and webhooks • Data validation, duplicate prevention and error handling • Cold-email campaign management and deliverability Please answer the following when applying: 1. Have you previously connected Smartlead with Make.com? Please describe the project. 2. How would you audit a live automation without interrupting active campaigns? 3. How would you prevent incorrect field mappings and duplicate messages? 4. What ongoing maintenance and response time can you offer? Please do not apply if your experience is mainly with basic Zapier automations. We need someone capable of safely diagnosing and maintaining a complex live Make.com system. The initial work will be a fixed-price project with milestones. Ongoing maintenance can be agreed separately after the initial project has been completed successfully.