Marketing Assistant and Remote Project Coordinator / Client Services

# Remote Project Coordinator / Client Services & Marketing Assistant **Location:** Remote (International Applicants Welcome) **Schedule:** Monday–Friday, 9:00 AM – 6:00 PM Eastern Time (US) **Job Type:** Long-Term Independent Contractor ## About Us Next Generation Designs is a creative agency and technology company based in Virginia, USA. We provide website design, graphic design, printing, embroidery, software development, managed IT services, digital marketing, social media management, and promotional products for businesses throughout the United States. We're looking for someone who enjoys working with people, creating marketing content, editing websites, staying organized, and helping projects move from start to finish. This is a long-term position with room to grow. --- ## What You'll Be Doing Your responsibilities will include a mix of creative, administrative, and customer service work. ### Website Content Management * Edit and update WordPress, Wix, Squarespace, Shopify, and other websites * Create new pages and update existing content * Upload and optimize images * Publish blog posts and format content * Perform basic SEO updates * Test website changes before publishing ### Social Media & Marketing * Design social media graphics * Write engaging captions and marketing content * Schedule and publish social media posts * Manage multiple social media calendars * Respond to comments and messages when needed * Assist with email marketing campaigns * Help develop marketing campaigns and promotional materials ### Graphic Design * Create graphics for social media, websites, print, email campaigns, and advertising * Resize and prepare artwork for multiple platforms * Maintain brand consistency across client projects ### Client Services * Answer incoming phone calls using our VoIP phone system * Communicate professionally by phone, email, and chat * Follow up with clients for approvals, content, and project updates * Provide outstanding customer service ### Project Coordination * Collect website content, logos, photos, and other client materials * Keep projects organized and moving forward * Coordinate communication between clients and our internal team * Track project progress and update project notes * Assist with proof approvals and revisions ### Administrative Support * Maintain project records and documentation * Track billable time by project * Help prepare quotes and proposals * Assist with various office and team projects --- ## Required Qualifications * Excellent written and spoken English * Available to work **9:00 AM – 6:00 PM Eastern Time (US)** * Reliable high-speed internet * Windows computer that meets our minimum requirements (Mac not supported) * Comfortable answering phone calls in English * Experience with WordPress or similar website platforms * Working knowledge of Adobe Photoshop, Illustrator, and InDesign * Strong organizational and time management skills * Comfortable learning new software * Must be able to work independently while staying connected with the team --- ## Preferred Qualifications * Website content editing * Social media management * Graphic design * Canva experience * Email marketing (Mailchimp, Constant Contact, etc.) * Basic SEO knowledge * CRM or project management software * Customer service experience * Experience working for a creative agency, marketing company, print shop, or technology company --- ## Equipment Requirements * Windows computer * Reliable internet connection * Quiet workspace * Webcam and microphone * Backup internet or power solution preferred --- ## Time Tracking We use Teramind during working hours for activity tracking and our own project management software for time tracking and project management. --- ## Why You'll Love Working With Us Every day is different. You'll work on websites, social media, graphic design, marketing campaigns, customer service, and exciting projects for a wide variety of businesses. We're a small, growing company where your work has a direct impact and you'll have opportunities to learn new skills and grow with us. --- ## To Apply Please include the following in your proposal: A short video on yourself that includes: 1. Tell us about yourself. 2. Describe your experience with website editing (WordPress, Wix, Squarespace, Shopify, etc.). 3. Tell us about your social media and graphic design experience. 4. Share links to your portfolio or examples of your work. 5. Confirm that you are available to work **9:00 AM – 6:00 PM Eastern Time (US)**. Applicants that do not provide a video will not be considered. We look forward to hearing from you!