Nonprofit Administrative Coordinator

Administrative Coordinator About Encore for Humanity Encore for Humanity is a nonprofit organization working to break the cycle of hunger and limited education in Malawi and beyond. Through school meals, scholarships, classroom support, and community-led programs, we help create another chance for children to learn, grow, and thrive. As Encore continues to grow, we are looking for a reliable and highly organized Administrative Coordinator to support the day-to-day work that keeps the organization moving. Position Overview The Administrative Coordinator will provide practical administrative support across Encore's operations, fundraising, board activities, communications, and programs. This is a hands-on support role for someone who is organized, responsive, detail-oriented, and comfortable managing multiple small priorities at once. The right person will help ensure meetings are organized, records stay current, donors are acknowledged, deadlines and follow-ups are tracked, and important information is easy for the team to find. Key Responsibilities 1. Administrative & Meeting Support Manage calendars, schedule meetings, prepare meeting materials, take notes, and maintain a simple tracker of follow-ups and deadlines. Keep shared files and organizational records organized and current, including contacts, contracts, receipts, invoices, and documentation needed by leadership or the accountant. Pull basic monthly analytics from Encore's website, social media, email, and fundraising platforms and compile them for leadership. Organize program updates, photos, stories, and impact information received from Encore's team and partners. Provide general administrative support for events, campaigns, and other projects as needed. 2. Donor & Fundraising Support Send donor thank-you letters and tax acknowledgements and keep donor records current. Assist with basic donor and fundraising administration, including updating trackers, recording follow-ups, and organizing campaign or event information. Keep fundraising materials, photos, impact information, and templates organized and current. 3. Board & Organizational Support Coordinate board meetings, distribute materials, take meeting minutes, and organize board records and key documents. Track important recurring organizational, board, and filing deadlines for leadership. We're Who This Role Is For At least three years of professional administrative or operations experience, with a demonstrated ability to manage multiple priorities, deadlines, and details. Highly organized, detail-oriented, and dependable, with strong follow-through. A clear and professional written and verbal communicator. Comfortable working independently and managing responsibilities in a remote environment. Proficient with Microsoft 365, particularly Outlook, Excel, Word, and SharePoint, including organizing files, managing calendars and email, and maintaining spreadsheets and trackers. Comfortable using Canva to create and update basic graphics, presentations, and organizational materials. Familiar with Adobe Acrobat, including preparing, sending, and managing documents for electronic signature. Comfortable learning and navigating CRM, fundraising, project management, and other online platforms and systems. Thoughtful and discreet when handling donor, financial, and confidential organizational information. Nonprofit experience is helpful, but not required.