WC Operations Specialist

Operations Specialist Summary: We are seeking a Temporary Operations Specialist to support the Pre/Post Bind Operations Teams by managing Loss Runs and Pre-Bind Experience Modification queues, coordinating follow-up activities, and assisting with day-to-day operational processes. This role partners with cross-functional teams to support claims-related workflows, maintain accurate and confidential records, and contribute to process improvements that enhance operational efficiency. The ideal candidate is organized, detail-oriented, and adaptable in a fast-paced environment. Key Responsibilities: -Complete and manage Loss Runs queues and related follow-up tasks. -Complete and manage Pre-Bind Experience Mod queues and related follow-up tasks. -Support cross-functional teams, including the Pre/Post Bind Teams, with process requests and assist with day-to-day claims operations. -Maintain organized records and ensure data integrity and confidentiality in all processes.. -Collaborate across departments to streamline operational workflows and support process improvements. -Perform other duties as assigned to support overall operations and team efficiency. Qualifications: Experience: Prior experience in insurance, ideally within commercial insurance or workers compensation; operations background a plus. Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); familiarity with Salesforce preferred. Industry Knowledge: Familiarity with USR reporting, loss history, and claims administration tools preferred. Work Style: Highly organized, detail-oriented, and able to work independently with minimal supervision. Communication: Excellent verbal and written communication skills. Integrity: Demonstrated ability to maintain confidentiality and protect sensitive company data. Tech Savvy: Comfortable with modern workplace platforms and collaboration tools.