Operations Systems Manager

Business Operations & SOP Specialist (Construction Company) About Us Prosper Construction is a rapidly growing home remodeling company in Massachusetts. Our mission is to transform ordinary spaces into extraordinary through flawless execution. We're building what we call the Prosper Operating System™—a world-class operating system that will allow us to scale into a multi-million-dollar remodeling company. We're looking for someone who loves organization, systems, documentation, and continuous improvement. This is not simply an HR position. This role will help build the operational backbone of our company. What You'll Do You'll work directly with the founder to: - Write and improve Standard Operating Procedures (SOPs) - Build training materials and Prosper University - Create checklists, forms, workflows, and templates - Document existing processes and improve them - Help build KPI dashboards and accountability systems - Develop onboarding and employee training programs - Create HR documents and policies - Improve communication and operational consistency - Help identify bottlenecks and recommend improvements - Organize company knowledge into an easy-to-use operating system Ideal Experience We're looking for someone with experience in: - Operations Management - Process Improvement - SOP Development - HR Systems - Business Operations - Lean Operations - EOS, Six Sigma, or similar operating systems (preferred) - Notion, ClickUp, Monday.com, Asana, Google Workspace, or similar documentation platforms Construction or home remodeling experience is a strong plus but not required. Who You Are - Extremely organized - Thinks in systems instead of individual tasks - Excellent writer - Strong communicator - Detail-oriented - Can ask great questions to understand processes - Takes ownership and brings ideas instead of waiting for instructions Engagement Initially this will be approximately 5–15 hours per week with the opportunity to grow into a long-term relationship as Prosper continues to expand. If you enjoy building companies rather than simply working in them, we'd love to hear from you. When applying, please include examples of SOPs, operations manuals, process documentation, or training systems you've created.