Operations

We value execution over credentials. We are looking for someone who consistently delivers results, communicates proactively, and reduces the workload of leadership by taking ownership from day one. Chief of Staff / Integrator (Operations Execution) Long-term opportunity based on performance Do not apply if you need to be managed every day. We are a growing group of businesses (real estate, property management, legal support, finance, and education) looking for an experienced operations leader who thrives in organized chaos and can bring order through execution—not by creating endless meetings or reports. This is not an Executive Assistant position. This is not a project coordinator position. This is a leadership role for someone who naturally takes ownership, follows through, and makes things happen. What Success Looks Like Within your first 30 days, I should spend less time chasing people and more time making business decisions. You will: * Hold team members accountable for deadlines. * Follow up until tasks are completed. * Ensure SOPs are followed consistently. * Identify process breakdowns and recommend practical solutions. * Escalate problems with recommended solutions—not just identify them. * Keep projects moving without waiting for me to tell you every next step. * Communicate proactively through Morning, Midday, and End-of-Day updates. * Own projects from assignment through completion. If you constantly need instructions on what to do next, this is not the right role. ⸻ Responsibilities * Manage multiple departments simultaneously. * Track deadlines and deliverables. * Hold employees and contractors accountable. * Monitor KPIs and operational dashboards. * Ensure daily reporting requirements are completed. * Identify bottlenecks before they become problems. * Coordinate vendors and contractors. * Improve workflows where needed. * Keep leadership informed with concise updates. * Drive projects to completion. ⸻ What We Are Looking For Someone who naturally: * Thinks like an owner. * Takes initiative. * Solves problems independently. * Follows up relentlessly. * Communicates proactively. * Keeps people accountable. * Documents processes. * Anticipates what needs to happen next. ⸻ You Will NOT Be Successful If You… * Wait to be told what to do. * Need constant supervision. * Miss deadlines without communicating. * Wait for meetings instead of taking action. * Bring problems without proposed solutions. * Need reminders to follow up. ⸻ Required Experience * Operations Management * Project Management * Team Leadership * SOP Implementation * KPI Reporting * Process Improvement * CRM experience (GoHighLevel preferred) * ClickUp, Asana, Monday, or similar project management software * Excellent written and verbal English ⸻ Paid Trial The trial is designed to evaluate: * Ownership * Communication * Follow-through * Initiative * Decision-making * Accountability * Leadership Technical skills can be taught. Ownership cannot. ⸻ Application Instructions Answer all of the following: 1. Tell me about a time you inherited a disorganized operation. What specific actions did you take in your first 30 days? 2. Describe a situation where an employee repeatedly missed deadlines. How did you handle it? 3. If you start your workday and discover three employees have not submitted required reports, what do you do?