Paid Consultation Calls with E-Commerce/Business/3PL/Customer Support Specialists

We're a fast-growing US-based supplement brand, and we're building an internal knowledge base by talking directly to the best operators in each part of the e-commerce & business stack. This is usually not a long-term engagement, a project, or an audit. We want one to two paid calls (60–90 minutes each) where you answer a lot of questions about your domain and we take notes. If it goes well and there's a fit for ongoing advisory work later thsi would also be great. We're looking for people who are exceptionally deep in ONE of these areas (not generalists who touch all of them): Legal & IP — trademark strategy, brand protection, counterfeit/copycat enforcement, marketplace takedowns, supplier and contractor agreements Regulatory & compliance — FTC advertising substantiation, FDA/DSHEA structure-function claims, label review, claims review for paid media Customer service operations — Gorgias/Zendesk architecture, macro libraries, tagging and reporting, SLAs, AI-assisted triage, hiring and managing offshore or domestic CS teams Fulfillment & supply chain — 3PL selection and management, WMS, inventory planning, freight and inbound, multi-node distribution, returns Marketing systems — attribution, MMM/incrementality, lifecycle (email/SMS), subscription retention and churn, CRO and funnel architecture, creative testing systems Payments & risk — merchant processing, chargeback prevention and representment, fraud tooling, subscription billing compliance AI/automation in operations — practical implementations inside a DTC business, not theory If you're world-class at something adjacent that we didn't list, apply anyway and tell us what it is. How we are hoping the call goes: We will send a question list in advance so you can come prepared. We record the call for internal notes only (we'll confirm your consent at the start; nothing is published or shared externally) Paid hourly through Upwork, tracked or fixed-price milestone — your preference Rate: $30–$700/hr. The range is intentionally wide. Name your rate — we'd rather pay a specialist properly for 90 minutes than get generic advice cheaply. In your proposal, please include: Your one area of deepest expertise Two or three specific things you'd expect to teach us that most brands our size don't know Your hourly rate and general availability Brands, companies, or scale you've operated at About us: New supplement brand, DTC, US-based, US manufacturing and fulfillment. We crossed seven figures in revenue within our first few months of operation and are scaling aggressively. We're happy to share more specifics about the business on the call.