Personal Virtual Assistant for a Family — Long-Term Role (English + Portuguese)

**Hello!** 👋 We're a husband-and-wife team of entrepreneurs with a young daughter, looking for a warm, organized person to join us long-term as our **Personal Virtual Assistant**. This role is mostly about our **personal and family life** — appointments, purchases, calls, documents, and the day-to-day details that keep a home running smoothly — **plus a few business tasks that may grow over time**. We see this as a partnership — you take care of the details of our life, we teach you exactly how our household and routines work, and your responsibilities and pay grow with your skills. ⸻ **The Role** • ~40 hours/week: every weekday, 9:00–18:00 WET (Lisbon time, UTC+1 summer / UTC+0 winter) • Prompt replies during those hours (lunch break aside) • **Weekends:** available to reply to our messages, so we know everything is being taken care of; if something is urgent, available to handle it; and in busier weeks, willing to add weekend hours to catch up ⸻ **Typical Tasks** • Monitoring our messages and email, and acting on what comes in • Calendars, booking and rescheduling appointments, phone calls to providers • Grocery orders and online purchases • Insurance claims and digital document organization • Google Docs, Sheets, and Trello updates • Tracking subscriptions and recurring expenses Real example: we text on Saturday, "Please add bananas to Monday's grocery order" — you reply "Got it!" and add them that weekend. 🍌 ⸻ **How We Communicate** Our goal is a calm, organized life, and that depends on communication we can fully trust: • A quick "Got it, added to trello!" for every task — we never wonder if a message landed • A pending-task list we can trust completely — everything open is on it, always • Short, clear messages — the essential, nothing more (we'll do the same for you) • Things written down — processes and decisions documented, nothing depends on memory • Early heads-ups — if something is delayed or blocked, we hear it from you first • Thinking, not just executing — if a task is taking much longer than expected, pause and tell us instead of pushing through. We'd much rather reroute early than discover hours were spent on something we'd have changed. Questioning the plan is a strength here, not a problem. One honest note: as a busy mom, my messages are often very short and direct — "Do X. Thanks." Please don't read anything into the tone; it's just how I keep things moving. Dry text ≠ unhappy. 😊 If you read that and thought "that's just how I work" — we'd love to meet you. 💛 ⸻ **Pay & Growth** Training means learning **our personal operations** — routines, preferences, and how we like things done — which takes real time to absorb. So pay starts at a modest hourly rate for the **3-month training period**, with **scheduled increases** as you master our way of working. Over time, the business side of the role can expand — inbox support, supplier outreach, CRM updates, and more. ⸻ **You Might Be Our Person If You Are…** • Fluent in English and Portuguese (written + spoken) • Comfortable making phone calls • Independent — you see what's needed and follow through without reminders • A critical thinker — you notice when something isn't working and speak up, rather than following instructions off a cliff • Experienced with Google Workspace and task tools • Positive and joyful to work with! ⸻ **To Apply** Please answer the screening questions carefully — they're how we shortlist, and we read every answer. In your cover letter, tell us about your relevant experience and confirm you're comfortable making phone calls and fluent in English and Portuguese. P.S. Write **"Sunshine"** on your first answer so we know you read the full ad. We're looking for someone dependable who values stability and a long, happy working relationship. If that's you, we'd love to hear from you!