Printavo Production Coordinator — Screen Printing & Embroidery

We are an established screen printing and embroidery company looking for an experienced Printavo Production Coordinator to help manage jobs from order entry through production readiness. This is not simply a data-entry or virtual assistant position. We are looking for someone who understands the workflow of a screen printing and embroidery operation and can confidently review jobs, communicate with customers, follow up on missing items, and make sure orders are actually ready before they are released to production. What You Will Be Responsible For You will work inside Printavo and help manage jobs as they move through our production process. Your responsibilities will include: Review newly submitted jobs in Printavo for accuracy and completeness. Check that customer information, quantities, garment information, decoration method, artwork, due dates, shipping information, and other required information are correct. Identify missing or conflicting information and get it resolved before production. Review screen printing and embroidery jobs to make sure the production instructions make sense. Review proofs/mockups before they are sent to customers. Send artwork proofs to customers for approval. Manually follow up with customers who have not approved their artwork. Document approvals and customer communication in Printavo. Confirm whether customer-supplied goods or ordered garments have arrived. Follow up with customers when goods are missing or have not arrived. Coordinate internally when there are shortages, artwork problems, missing information, or other issues preventing a job from moving forward. Monitor upcoming production and ship dates and identify jobs that are at risk of being delayed. Help make sure jobs are completely production-ready before they are released to the screen printing or embroidery department. Handle routine customer requests and order changes. Escalate unusual production, artwork, inventory, or customer issues to management when necessary.