Real Estate Virtual Assistant – Affordable Housing / CityFHEPS Support

Busy NY-licensed real estate broker (residential brokerage, affordable housing placements, and institutional deal sourcing) is looking for a reliable, detail-oriented Virtual/Admin Assistant to support day-to-day operations. This role is heavy on CityFHEPS/Section 8 voucher client coordination, so experience with NYC affordable housing programs or subsidized housing paperwork is a strong plus. Responsibilities * Support CityFHEPS/Section 8 voucher clients from lead to move-in: track active placements, follow up on unit availability, and keep client files organized * Prepare and submit CityFHEPS DSS-8f landlord packets accurately and on time * Liaise with HRA/DHS caseworkers and housing specialists — track correspondence, follow up on approvals, and keep a caseworker contact log current * Coordinate and schedule property showings with clients, landlords, and agents (calendar management, confirmations, reminders, rescheduling) * Maintain and update a running spreadsheet of available units (property, agent, unit details, rent, status) * Update a rental income/placement tracker workbook * General administrative support: email triage, calendar management, document organization, data entry * Light communication with landlords and agents on behalf of the broker Requirements * Strong written English and professional phone/email etiquette * Excel/Google Sheets proficiency (comfortable maintaining structured trackers) * Highly organized, deadline-driven, comfortable managing multiple client files at once * Experience with NYC housing programs (CityFHEPS, Section 8, HRA processes) strongly preferred * Real estate admin/transaction coordination experience a plus * Available for regular weekday hours, responsive during business hours (ET) Nice to have * Familiarity with DSS-8f forms or similar subsidized housing landlord packets * Experience coordinating showings/appointments in a real estate context