Retention & Community Lead for Viral Shark Tank Game

We sell a game called Pepper Pong. Website: https://pepperpong.com/ It's like ping pong that can be played on any surface, but with foam balls and foam paddles. The foam slows the ball down, so anyone can play. A kid can beat an adult. Your grandmother can beat you. We went on Shark Tank and got a deal. Here's where we need help People buy the set once. It doesn't wear out. There's nothing to refill. And most people buy it as a gift for someone else. So the usual retention playbook is useless here. No subscription. No reorder. No "running low, buy again." But here's what we keep seeing. Someone plays a game. The other three people at the table have never played before. They love it. They go and buy their own set. Then they play with new people, and it happens again. Playing is what sells the game. Retention here means three things 1. People buy accessories and extra sets. 2. People buy it as a gift, over and over, because it works for everyone. 3. People keep playing. This is the big one, because playing is what creates the content, the referrals and the next customer. We're building a mobile app that becomes a companion to the game, which will allow you to play with other people, run leagues, keep scoreboards, and build a record of your games. The bigger idea is to take something that happens in a kitchen or a garage and bring it online, then connect it to the rest of the business: our retail stores, our online store, our creators. One experience instead of four disconnected ones. We want Pepper Pong to be a household name. A global game. In homes, offices, schools and bars everywhere. The numbers you'd own We want someone who thinks about these every day: - Returning customer rate. Do people buy again? - Returning player rate. Do people play again? We want you to get people to play the game, share the game, and buy more of the game. Who we're looking for A strategist who executes. Both, not one. You can build the plan, and then go build the thing. You know email properly: flows, automations, segmentation. You map funnels and find the exact place people drop out. You'd rather own something than be handed a brief. We're an extremely lean team and we stay that way on purpose. We've built AI systems for nearly everything we do, and they're actually running the business. We'll teach you and give you the tools. In return we expect you to use them. If you're skeptical about AI, this will be a bad fit. Core 5 Autonomy - You own your area outright. Nobody hands you a brief, counts your hours, or asks you to justify a call that's yours to make. You'll have the tools and the room to move without waiting on anyone. If you need permission to do your job, we hired wrong. Intensity - We communicate constantly and we don't do formal meetings. We move fast and we break things. There are no politics here, because the team is too small and too transparent for them to survive. The motto: if you see it, you say it, and you own it. If you own it, you do it. Growth - We'll back your growth in four ways: your mindset, your network, the case studies you walk away with, and the confidence that comes from growing a business yourself. The people you'd work with have scaled companies past hundreds of millions of dollars. This one is nearly an eight-figure business, and the goal is nine figures within three years. We want someone who wants to be on that ride. Environment - We hire carefully and we won't bring in someone who makes the team worse, so you'll be surrounded by people who are the best at their jobs. You can work where you want, on your own schedule, with a team that trusts you to get on with it. You'll be working on a game people actually love, which is rarer than it sounds and makes every part of this job easier. Money - We pay well and we're straight about it. If you make the business more money, you make more money. This role is $2,000 per month, part-time, ongoing. Not a one-off project. How to apply Don't write a cover letter. We won't read it. Send us a Loom video, 5 minutes or less, answering one question: How would you get people to keep playing? Tell us the first thing you'd build or do, and why. Be specific. If you have a real view on why people come back to things, that's what we want to hear. Everyone who sends a Loom gets a reply