Sales Assistant for B2B Lead Qualification | Long-Term

Sales Assistant for B2B Lead Qualification | Long-Term Category • Sales & Marketing • Sales & Business Development Project type • Long-term project • Intermediate experience level • One freelancer needed Job description Monday Merch is a fast-growing B2B merchandise platform based in the Netherlands. We help companies create high-quality branded merchandise and manage the entire process—from product selection and design to storage and global shipping.  We’re looking for a structured and proactive Sales Assistant to help our sales team qualify incoming leads. You’ll review new enquiries, gather missing information and determine whether each potential customer is a good fit for Monday Merch.  What you’ll do  • Review and qualify incoming B2B leads  • Research companies and verify relevant information  • Contact potential customers by email and phone to gather missing details  • Understand their merchandise needs, quantities, budget, timeline and decision-making process  • Identify promising sales opportunities and route them to the appropriate salesperson  • Follow up with leads who haven’t provided enough information  • Keep customer and lead information accurate and organised in our CRM  • Clearly document relevant context for the sales team  • Help improve our lead-qualification process over time  What we’re looking for  • Experience in lead qualification, sales support, appointment setting, customer service or a similar role  • Excellent written and spoken English  • Strong research and communication skills  • Confidence communicating with potential customers by email and phone  • A structured, accurate and organised way of working  • Good commercial judgement and the ability to recognise promising opportunities  • A proactive approach to following up and collecting missing information  • Comfortable working with a CRM and following a defined process  Experience in B2B sales, merchandise, promotional products or e-commerce is helpful but not required.  This is intended to be a long-term collaboration. When applying, please include your location, time zone, availability and an example of relevant lead-qualification or sales-support experience.