Sales Driven Administrative Assistant

Loyalty360 is the association for customer loyalty, bringing together leading brands, technology providers, and thought leaders to advance customer loyalty, engagement, and customer experience. Through research, educational content, networking opportunities, and premier industry events—including Loyalty Expo and CX Fest—Loyalty360 helps organizations build stronger, more profitable customer relationships. Position Overview Loyalty360 is seeking a highly organized, proactive, and detail-oriented Sales Driven Administrative Assistant. This is far more than a traditional administrative role—it's an opportunity to become a trusted partner to the CEO while helping execute strategic initiatives that directly impact the organization, its members, and the customer loyalty industry. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities simultaneously, and takes ownership of projects from concept to completion. They are equally comfortable coordinating executive schedules, communicating with senior executives, assisting with sales initiatives, and helping produce nationally recognized conferences and events. Key Responsibilities -Executive Support -Prepare agendas, presentations, reports, and meeting materials. -Coordinate follow-up items and ensure deadlines are met. -Handle confidential information with the highest level of professionalism and discretion. Strategic Projects -Assist with organization-wide initiatives and special projects directed by the CEO including the ongoing management of the Loyalty Program Database. -Optimize and maintain an ongoing process for updating loyalty program information and updating the database on a consistent basis. -Research industry trends, member companies, prospective sponsors, and strategic opportunities. -Help manage project timelines and coordinate across departments. -Track deliverables and ensure key initiatives remain on schedule. -Support the development of presentations, proposals, and executive communications. Sales & Business Development Support -Assist with sponsor and membership outreach. -Help prepare sales presentations, proposals, contracts, and follow-up communications. -Maintain CRM records and sales activity tracking. -Coordinate prospect meetings and follow-up activities. -Support revenue-generating initiatives related to memberships, sponsorships, research, and events. -Identify opportunities to strengthen relationships with current and prospective partners. Event Planning & Execution -The Administrative Assistant will play an important role in planning and executing Loyalty360's premier events, including Loyalty Expo & CX Fest Responsibilities include: -Coordinating speakers, sponsors, and attendees. -Managing event timelines and planning documents. -Supporting registration and attendee communications. -Coordinating onsite event operations. -Assisting with sponsor fulfillment and executive hospitality. -Traveling to conferences and helping ensure flawless event execution. Qualifications -Bachelor's degree preferred. -2–5 years of experience in executive administration, project coordination, event management, sales support, or a related field. -Exceptional organizational and time management skills. -Strong written and verbal communication abilities. -Ability to prioritize multiple projects while maintaining attention to detail. -High level of professionalism and discretion. -Strong problem-solving skills and ability to work independently. -Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and Google Workspace. -Experience with CRM systems is a plus. -Willingness to travel for conferences and events. Desired Qualities We're looking for someone who is: -Highly organized and dependable. -Proactive rather than reactive. -Personable and confident interacting with senior executives. -Comfortable working in a small, collaborative team. -Resourceful and able to solve problems independently. -Adaptable in a fast-moving environment. -Detail-oriented while keeping sight of larger organizational goals. -Positive, energetic, and eager to learn. -Customer-focused with excellent relationship-building skills. -Comfortable supporting both administrative and revenue-generating initiatives. Why Join Loyalty360? This position offers the opportunity to work directly with the CEO while gaining exposure to executive leadership, sales strategy, customer loyalty, customer experience, event management, research, and association leadership. You'll help shape high-impact initiatives, work alongside leading global brands, and contribute to some of the industry's most respected conferences and networking events. If you're looking for a role where no two days are the same and where your work has a visible impact on an organization and its members, we'd love to hear from you.