AI Search Operations Analyst

About the Job We are looking for a detail-oriented AI Search Operations Analyst to support CRM management, sales follow-ups, client reporting, and AI search visibility workflows. You’ll help keep records accurate, track important next steps, monitor inbound activity, and eventually learn how to run AI search reports across multiple platforms. This role is ideal for someone who is organized, reliable, comfortable with software, and confident working independently. Prior SEO, AEO, or sales experience is not required. What You'll Do - Maintain and update CRM records in Attio, including contacts, companies, deals, pipeline stages, call notes, and deal values. - Search existing records before creating new ones to prevent duplicate contacts, companies, and deals. - Review calendars and meeting notes from tools such as Fyxer, Calendly, and Otter.ai to accurately document discussions, commitments, pricing details, and next steps. - Track follow-up items from sales calls and ensure promised materials, recordings, reports, documentation, and other deliverables are completed on time. - Monitor inbound bookings, form submissions, shared inbox messages, and outreach replies, and route or respond to them appropriately. - Track trials, expiring accounts, past-due accounts, and former customers, and support outreach and win-back initiatives. - Run AI search visibility reports using our platform, review performance across multiple AI engines, and generate recommended action items. - Prepare recurring client reports and assist with social media or content creation using AI search and industry news updates. - Verify CRM changes, pricing information, and client data carefully before completing updates or communicating externally. - Escalate unclear records, pricing exceptions, discounts, refunds, or other situations that require approval rather than making assumptions. What We're Looking For - Exceptional attention to detail and the ability to manage a high volume of small but important tasks accurately. - Strong written English and the ability to communicate clearly and professionally with clients and prospects. - Strong organizational and follow-up skills with a track record of completing commitments on time. - Comfortable working with CRM systems, spreadsheets, email platforms, calendars, and unfamiliar SaaS tools. - Able to review information from multiple sources, identify discrepancies, and document the most accurate version. - Comfortable working independently while asking questions whenever information is unclear. - Strong sense of ownership, reliability, and accountability. - Experience with Attio, HubSpot, Salesforce, Pipedrive, Zoho, or another CRM is a plus but not required. - Familiarity with Google Sheets, Microsoft Excel, Calendly, Otter.ai, Fyxer, ChatGPT, Claude, Gemini, or Perplexity is helpful. - Interest in AI search, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), SEO, or digital marketing is a plus, but training will be provided. - Reliable weekday availability and access to your own laptop and stable internet connection. - Hours: 20 hours per week, with flexibility in how the hours are arranged. Approximately 28–30 hours per week during the first month for training and ramp-up. - Required Overlap: Must be available and reachable between approximately 9:00 AM–1:00 PM Central Time (CT) on at least 4 weekdays per week.