Senior iGaming Technical Project Manager / Delivery Manager

We are an iGaming company operating a B2C online casino and sportsbook and are looking for an experienced Senior Technical Project Manager / Delivery Manager with strong iGaming experience. We work with external technology providers and multiple third-party suppliers. We need someone who can take full ownership of project delivery, provider management, timelines, Jira, escalations and coordination between technical teams. This role is critical to making sure that projects are delivered properly, on time, and to the required standard. Your Responsibilities Take ownership of day-to-day delivery and project coordination. Act as the main point of contact between our company and external technology providers. Manage SoftSwiss and other third-party providers. Review and manage the complete Jira backlog. Prioritize tasks based on business impact and urgency. Assign owners and establish clear deadlines. Follow up continuously on delayed or blocked tasks. Identify dependencies between frontend, backend, SRE, QA, payments and other teams. Escalate delays and unresolved issues to provider management. Organize regular project/status meetings. Maintain a clear project tracker with: Task Priority Owner Deadline Status Dependency Blocker Make sure agreed deadlines are actually met. Coordinate closely with the QA Lead to ensure issues are properly tested before release. Coordinate technical investigations and root-cause analysis. Monitor production incidents and ensure proper resolution. Ensure providers do not close tickets without proper validation. Prepare weekly management reports showing progress, blockers, risks and overdue tasks. Support product launches and new market launches. Coordinate between technical, marketing, payments, CRM, compliance and operations teams. Provider Management A major part of this role is holding external providers accountable. You should be comfortable challenging providers when: Deadlines are missed Tasks remain open for too long Issues are repeatedly reopened Fixes are incomplete Problems are incorrectly classified as "working as expected" Technical dependencies are causing unnecessary delays Production issues are not being properly investigated You will be expected to push issues to resolution rather than simply forwarding messages between teams. Requirements 3+ years of project/delivery management experience Strong iGaming experience Experience with B2C casino and/or sportsbook platforms Experience managing external technology providers Strong Jira experience Strong understanding of software development and technical dependencies Experience coordinating QA, frontend, backend, SRE, payments and integrations Excellent English communication Strong organizational and follow-up skills Comfortable escalating issues to senior management Strong understanding of deadlines, priorities and project risks Strong Advantage Experience working with: SOFTSWISS Casino platforms Sportsbook platforms Game aggregators Payment providers KYC providers CRM providers Affiliate/tracking platforms What We Are Looking For We are not looking for an administrative project coordinator. We need someone who takes ownership and actively manages delivery. If a provider says: "We will try to fix it by the end of the week." Your response should be: "Who owns it, what exactly is being delivered, and what is the confirmed deadline?" You should be proactive, structured and persistent. First Assignment Your first assignment will be to: Review our existing Jira backlog. Identify all overdue and critical tasks. Build a complete delivery tracker. Establish priorities and deadlines. Identify blockers and dependencies. Review the current provider structure. Establish a clear escalation process. Create a weekly reporting structure for management. To Apply Please send: CV Years of iGaming project management experience Casino/sportsbook platforms you have worked with Experience managing SOFTSWISS or similar providers Examples of iGaming projects you have managed Availability and timezone Hourly or monthly rate A short explanation of how you would take control of a project with multiple overdue Jira tasks and an external provider missing deadlines Candidates without hands-on iGaming project/delivery management experience will not be considered.