Social Media Account Manager / Strategist with Strong AI Interest

Social Media Account Manager / Strategist for Creative Agency We are a boutique creative agency based in Australia, working mainly with builders, trades, construction, property and service-based businesses. We have an exciting long-term opportunity for a reliable, proactive and detail-focused Social Media Account Manager / Strategist to support our client accounts long-term. This role is not just about creating posts. We are looking for someone who understands social media strategy, client results, reporting, captions, content planning, Reels, approvals, revisions, and how to make a business look trustworthy online. We are also looking for someone who is genuinely excited by AI and wants to help us improve how we deliver social media management. The right person will be in the social media world every day and will help bring new ideas, better tools, smarter processes and AI-supported workflows into the agency. Over time, we would love this person to grow into taking more ownership of the social media management side of the agency. This will begin as a paid trial at an agreed hourly rate, with the goal of becoming a long-term ongoing contractor role. As trust, responsibility and results grow, we are open to increasing the hourly rate. **About the role** You will help with: * creating monthly social content calendars * writing captions in clear, natural English * planning content ideas for Instagram and Facebook * creating Reels * planning video content ideas from client footage * turning raw videos/photos into simple, engaging content * reviewing social insights and performance * Preparing simple client reports * suggesting content improvements and new ideas * Canva * ClickUp to manage tasks and deadlines * organising Google Drive * using AI tools to improve captions, ideas, workflows and reporting * looking for ways to make our social systems faster + smarter * helping us improve how we create calendars, captions, reports, content ideas and client updates * bringing new social, AI and content ideas to the team **You must be:** * reliable and deadline-focused * strong in written and spoken English * comfortable joining Zoom calls in English with our internal team * confident recording Loom videos * experienced with Instagram, Facebook, Canva and Meta Business Suite * experienced with Reels creation, editing and video planning * confident turning simple client footage into polished content * organised and able to work inside project management tools like ClickUp * able to track revisions, feedback and approvals carefully * proactive and able to suggest ideas without waiting to be asked * genuinely interested in AI and how it can improve social management * willing to test new tools, document better processes and suggest workflow improvements * detail-focused * looking for a long-term, ongoing contractor role **AI is an important part of this role** We do not expect you to know everything from day one, but we do want someone who is curious, proactive and excited to help us improve. For example, over time we would love your help with improving and creating ai systems for how we do social management so we can focus on more important and fun parts of the job and creating repeatable workflows that help us deliver a better service to clients **Nice to have:** * previous experience using Dubsado * experience with builders, trades, construction, property or local service businesses * Squarespace website experience * Google Ads experience * Meta Ads experience * experience preparing social media reports * experience building AI prompts, automations, templates or workflows **To apply** Please write **“AI SOCIAL”** at the top of your application so we know you have read this properly. Record a short Loom video introducing yourself. Applications without a Loom video will not be reviewed. In your Loom video, please cover: 1. Who you are, where you are based, and your experience in social media management. 2. Why you are interested in working with our agency. 3. What you understand about our agency and the type of clients we work with. 4. What excites you most about this role. 5. Your experience creating social media content calendars, captions, Reels, reports and client-facing content. 6. Examples of social media accounts, Reels, videos or campaigns you have worked on. 7. How you think you could help improve our social media management service. 8. How you would use AI to make our content calendars, reporting, captions, client updates or workflows more efficient. 9. What you would bring to the business that could make our service stronger. Please keep your Loom video clear and practical. We are not looking for a perfect presentation. We are looking for strong communication, initiative, good thinking and someone who can show us how they work. Along with your Loom video, please also answer these questions: 1. What video editing tools do you use, and can you share examples of Reels or videos you have edited? 2. What metrics do you review when checking whether social media is working for a client? 5. What would you do if a client’s Instagram looked nice but was not getting much engagement or enquiries? 6. Are you currently working with any other clients, businesses or agencies? If yes, how many hours per week are you currently committed to, and how many hours per week would you realistically have available for this ongoing contractor role? We are looking for someone long-term who can grow with our agency and become an important part of our team.