Technical Project Manager for a Creative Operations Company

Technical Project Manager for a Creative Operations Company (WordPress, Automations, Remote, 10am to 2pm EST) Post body Fish and Friends is a creative operations company. We embed with teams in music, animation, and production and we run the parts of the business that keep good work moving. We are small, we are not precious about titles, and we care about doing right by the people we work with. This job does require a signed NDA. We are hiring one person to be the technical and operational spine of the company. Here is what that actually means, and why we shaped it this way. Why this role has three parts Most companies our size split this into a project manager and a developer and then spend half their time translating between them. We would rather find one person who can see a problem and fix it without a handoff. About forty-five percent of your week is project management. Timelines, deliverables, and follow-through across several active projects at once, spanning music publishing, animation, live events, and consumer brands. You will support leading the check-ins, capture what was decided, and make sure the decisions turn into finished work. About thirty-five percent is technical. Maintaining and updating client websites, building automations, fixing what breaks. This is hands-on work. You will be in the theme files and the plugin settings and the automation editor, not managing someone else who is. About twenty percent is working directly with our COO and at times the CEO. Preparing them for what is coming, sorting what lands, and keeping decisions from sitting. If that reads as three jobs stapled together, it is not the role for you. If it reads like one job with a clear purpose, keep going. What we mean by technical We need someone who works on the back end, not someone who is fast in a page builder. That distinction matters more to us than years of experience. Practically, that means maintaining WordPress at the level of themes, plugins, custom post types, template edits, and staging environments. It means diagnosing what breaks, whether that is a checkout configuration, a form that stopped sending, a plugin conflict, or a hosting problem. It means building automations that remove work rather than move it, in n8n, Zapier, Make, or whatever you know well. It means being comfortable enough with APIs and webhooks to connect two systems that do not connect on their own. And it means taking access and credentials seriously, because we do. We are not looking for paid ads, media buying, or campaign management. How our systems work, and why you should care. We run two systems on purpose. Notion is the project management task system we are currently using, and it would be largely yours. Project hubs, documentation, databases, milestones, views, structure. You would have real room to build there, change what is not working, and propose things that then flow into the record. Schedule Monday through Friday, 10am to 2pm EST. That window is firm because it is when our team overlaps and when the COO is reachable. We are not sharing these hours as a guarantee; they are the hours typically worked and when requests typically come in. We expect you to be available during these hours for calls, requests, and incoming updates. The volume moves between ten and twenty hours a week depending on what is live. We agree on hours in advance each week rather than assuming you will absorb whatever shows up. Worth naming plainly: thirty hours does not fit inside a four-hour daily window, so in heavier weeks you would work outside it and stay reachable during it when possible. This is ongoing. We are not looking for someone to fill a gap for a quarter. Tools you already know WordPress, at the level of editing themes and templates One automation platform used in real work. Zapier or Make. n8n is a strong plus Trello Notion, including databases and relations, not only pages Slack Google Workspace, specifically Drive, Docs, Sheets, and Calendar One AI assistant you actually use in your work Who tends to do well here Three or more years combining operations or project work with hands on technical work. Some history with an executive, a creative team, or an agency. You build structure without building bureaucracy. You work well on your own. And you say something is going to be late before it is late, rather than after. How we work Our two-person leadership team communicates in short, direct exchanges. Our COO is the person you will most often work alongside. She decides quickly when the options are clear, so a lot of this job is making the options clear rather than making the call yourself. She would rather hear an honest no than an agreeable yes. If you like a lot of process and a lot of meetings, this is not going to feel good. If you like owning outcomes and being trusted with them, it will. Screening questions Tell us about a time you kept several moving pieces on track at once. What system did you use, and what broke first when things got busy? Describe a WordPress problem you fixed that could not be solved from the admin dashboard. What was actually wrong, and how did you find it? Tell us about an automation you built that is still running. What triggers it, what does it do, and what happens when it fails?